Plumber

TrustalRecruiting; Olathe, Northern (KS, KY); Hybrid; USD 67,000 - 103,000; Full time

Benefits offered by this job

Company vehicle

Uncapped commission

Leadership development pathway

Paid time off

Job summary

1-Tom-Plumber Kansas City is seeking a residential plumber to run service calls and uphold our brand across Greater Kansas City. You will diagnose issues, educate homeowners with transparent options, and deliver reliable, high-quality plumbing services.

We offer a strong base pay of $35/hour, uncapped 10% commission, a clear leadership path into Lead Plumber or Service Manager within 6–12 months, company vehicle, and bonus opportunities.

Qualifications

• 2+ years of residential service plumbing experience
• Valid driver's license with a clean driving record
• Must reside within a 30 to 45-minute drive from Olathe, KS
• ServiceTitan experience is a plus, but training provided

Responsibilities

• Troubleshoot residential plumbing issues and perform fixture installations
• Drain cleaning, line repairs, and water heater replacements in compliance with local codes
• Educate homeowners and present Good/Better/Best options with upfront pricing
• Participate in rotating weekend on-call for emergency calls
• Review dispatch notes, take photos, create on-site estimates, and process payments with ServiceTitan
• Attend weekly team touchpoints and assist teammates as needed

Skills

Residential plumbing

Customer service

Tools

ServiceTitan

Job description

Earn $100K+, Get Paid What You're Worth, and Secure $35/Hr Base Pay + Uncapped Commission at 1-Tom-Plumber Kansas City!

About the Company

At 1-Tom-Plumber Kansas City, we are building a different kind of service company - a quality-focused local shop where you are treated as a valued professional, not just a number on a private equity spreadsheet. Owned and led by a Master Plumber and experienced infrastructure project manager who believes in leading by example, our leadership trains you well from the beginning, spends time in the field supporting you, and maintains an open-door policy in the office.

We specialize in emergency plumbing, drain cleaning, and excavation. Because we operate alongside a sister restoration company (Voda), our Plumbers enjoy a pipeline of high-value emergency leads year-round.

About the Role

We are hiring a Residential Plumber to run service calls and represent our brand across Greater Kansas City.

Fast-Track Career Growth:

At 1-Tom-Plumbers, you aren't just taking another service job - you are stepping onto a clear fast-track leadership path. For a driven Plumber who proves their capability, there is a direct opportunity to move into a Lead Technician or Service Manager role within 6-12 months as our fleet expands.

In this role, your mission goes far beyond turning wrenches; 83% of our service calls are placed by women, which means bringing a respectful, approachable, and reassuring presence into every home is critical. You will diagnose issues, educate homeowners using transparent options, solve emergency problems, and build lasting customer trust.

What's In It for You

We offer one of the most stable and high-earning compensation packages in the region, blending hourly peace of mind with high commission potential and leadership mobility:

• On-Target Earnings (OTE): Ramped technicians hitting our standard $55,000 monthly target earn $103,200+ annually.

• Guaranteed Base Pay: $35.00/hour paid weekly ($67,200 baseline for 40 hrs/wk) plus 1.5x overtime for hours worked over 40. You get a reliable paycheck to cover your bills regardless of seasonal dips.

• Uncapped 10% Commission: Earn a straight 10% commission on all monthly revenue generated above $25,000. No confusing tiers or brackets.

• 90-Day Ramp Period: A 90-day grace period gives you time to master our system and pricing without revenue pressure, while still earning commissions starting at the $25k threshold.

• Monthly Cash Bonuses & Spiffs:

  • $25 for every 5-star Google review.

  • $50 spiff for after-hours/emergency jobs under $500.

  • $100 for completed water mitigation referrals.

  • 5% spiff on jobs you quote that are completed by another plumber.

  • "Content for Cash" Social Media Bonuses: Earn $20 to $250 for submitting job site videos that get likes on social channels.

• Fast-Track Leadership Path: Proven opportunity to step into a Lead Plumber or Service Manager position within 6-12 months.

• Time Off & Holidays: 2 weeks Paid Time Off (PTO) plus 6 paid major holidays (with rotating on-call coverage).

• Health & Insurance: Option to enroll in company-sponsored health insurance (with 50% company contribution) starting October 1, 2026, plus voluntary dental and vision. (401k program planned for future expansion phases).

• Truck & Dispatch: Assigned company vehicle stocked with tools (shop-based dispatch initially, transitioning to home-based take-home vehicle).

Core Responsibilities

• Perform residential plumbing troubleshooting, interior fixture installations, drain cleaning, line repairs, and water heater replacements in compliance with local codes.

• Execute our "Pet the Dog" customer service protocol: break the ice, wear pink shoe booties inside homes, and gift a signature Pink Plunger to every homeowner

• Conduct visual 10-15 minute Whole Home Inspections on service calls to spot hidden issues and educate homeowners on proactive maintenance.

• Present clear "Good, Better, Best" solution options using transparent upfront menu pricing so clients can make informed choices without feeling hard-sold.

• Participate in a rotating weekend on-call schedule (8 AM–5 PM) to service lucrative emergency calls fed directly by our restoration partners.

• Utilize ServiceTitan on a company iPad to review dispatch notes, take job photos, generate on-site estimates, and process payments.

• Attend two brief weekly team touchpoints (Tuesday training and Friday culture meetings, 8–9 AM) and collaborate with fellow techs when extra hands are needed to close out the day.

Required & Preferred Experience

• Experience: Minimum of 2+ years of residential service plumbing experience operating in your own truck.

• Driving Record: Valid driver's license with a clean driving record to be eligible to drive the company vehicle.

• Commute: Must reside within a 30 to 45-minute maximum drive from our shop in Olathe, KS.

• Technical Proficiency: Solid skills in residential fixture installation, drain machine operation, basic pipe fitting, and on-site estimating. ServiceTitan experience is a plus, but we will train you.

Key Attributes for Success

• Leadership Ambition: Driven to build a long-term career and take advantage of stepping into a Lead Tech or Service Manager role within 6-12 months and earn more.

• Approachable & Respectful: Warm, clean-cut, and courteous demeanor that puts homeowners (especially our 83% female clientele) completely at ease.

• Educator Mindset: Skilled at diagnosing root causes and guiding customers through "Good, Better, Best" options to build $650–$800+ average ticket value.

• Hustler Attitude & On-Call Willingness: Energetic, self-motivated, and willing to cover rotating weekend shifts to take advantage of high-paying emergency calls.

• Team-First Mentality: Values a supportive environment where techs call each other to lend a hand and help wrap up busy workdays.

• Professional Presentation: Pride in wearing clean uniforms, keeping a tidy truck, and upholding brand standards (tattoos are welcome; no ear gauges).

Why Join Us?

If you're tired of being treated like a number, overworked on commission-only pay, or stuck in a position with no upward mobility, 1-Tom-Plumber Kansas City offers the growth and stability you deserve as a skilled Plumber. You will get a strong $35/hr base safety net, uncapped 10% commission, direct mentorship from a Master Plumber, and a real chance to step into a leadership role.

1-Tom-Plumber Kansas City is an equal opportunity employer.