PLM Operations Manager

Specialized Bicycle Components; Morgan Hill (CA); On-site; USD 105,000 - 145,000; Full time

Benefits offered by this job

Competitive pay with annual performance reviews

Comprehensive healthcare plan options

401(k) Company Matching

Generous vacation and paid leave

Career Development Assistance

Employee Assistance Program

Job summary

Specialized Bicycle Components is hiring a PLM Operations Manager to drive operational excellence within the Product Lifecycle Management (PLM) platform. This role focuses on aligning PLM processes with business priorities to enhance efficiency and decision-making across product teams, supply chain, and manufacturing.

The ideal candidate will ensure the quality of PLM data, coordinate execution across multiple teams, and leverage AI tools to enhance operational workflows. Preferred qualifications include a Bachelor's degree and experience with Agile delivery models. A competitive salary range based in California is offered.

Qualifications

• 7–12 years of experience in technology operations or delivery management.
• Strong experience with Agile or Kanban delivery models.
• Experience coordinating multiple concurrent initiatives.

Responsibilities

• Own PLM execution cadence and manage sprints.
• Track vendor execution against SOWs.
• Maintain visibility into PLM operational budgets.

Skills

Technology operations

Delivery management

Jira

Confluence

Agile

Kanban

Data analysis

AI-assisted tools

Education

Bachelor's degree in Engineering, Computer Science, Information Systems, Operations Management, Business

Master's degree (MBA or MS)

Tools

Jira

Confluence

PLM systems

CAD

PDM

Job description

The PLM Operations Manager is responsible for driving the operational excellence, stability, and scalability of the Product Lifecycle Management (PLM) platform. This role ensures PLM processes, data, and system capabilities are aligned with business priorities—enabling product teams, supply chain, and manufacturing to operate efficiently and make decisions with confidence across the product lifecycle.

Value to the Department

• Driving execution consistency and reliability by standardizing PLM operating rhythms, intake, and delivery practices to reduce friction, rework, and cycle time.
• Enforcing data and process governance to ensure PLM data quality, standards adherence, and controlled change—enabling downstream teams (sourcing, planning, manufacturing) to operate with confidence.
• Providing a clear execution bridge between business stakeholders, product teams, and IT by translating needs into well-governed, actionable PLM capabilities and workflows.
• Improving communication and accountability through standardized reporting, dashboards, and forums that make progress, risks, and decisions visible and measurable.

Key Responsibilities

• Own PLM execution cadence including sprint planning, reviews, retrospectives, and quarterly planning support.
• Manage PLM intake processes and ensure consistent backlog hygiene using Jira and related delivery tools.
• Coordinate execution and dependencies across multiple PLM platforms, TPMs, teams, and workstreams.
• Track vendor execution against SOWs, milestones, SLAs, and deliverables; surface risks early.
• Maintain visibility into PLM operational budgets, forecasts, and actuals.
• Own PLM operational communications, newsletter, dashboards, and Confluence documentation as the system of record.

AI, Data, and Automation Focus

• Apply AI-assisted tools to improve intake triage, backlog quality, and execution visibility.
• Leverage delivery data from Jira, vendors, and financial systems to identify risks and bottlenecks.
• Use generative AI to support status reporting, documentation summarization, and operational insights.
• Partner with PLM Data and Platform teams to ensure operational data is AI-ready and well-governed.
• Continuously evaluate tools and methods that reduce manual operational overhead.

Skills And Experience

• 7–12 years of experience in technology operations, delivery management, or program operations.
• Strong hands-on experience with Jira, Confluence, and Agile or Kanban delivery models.
• Experience coordinating multiple concurrent initiatives across internal teams and external vendors.
• Working knowledge of PLM, CAD, PDM, or engineering systems and related business processes.
• Demonstrated experience using data, metrics, and dashboards to drive execution improvements.
• Familiarity with AI-assisted tools, automation platforms, or analytics for operational workflows.

Education and Background

• Bachelor’s degree in Engineering, Computer Science, Information Systems, Operations Management, Business, or a related field.
• Master’s degree (MBA or MS) preferred but not required.
• Agile, SAFe, PMP, or equivalent delivery, operations, or program management certifications are a plus.

Success Measures

• Predictable and transparent PLM execution cadence across teams and vendors.
• High-quality intake and backlog hygiene with reduced execution friction.
• Clear operational visibility through dashboards and AI-assisted insights.

PAY

Below is a summary of compensation elements for this role at the company if based in the following locations:

California Base Pay Range: ($105,000 - $145,000 )

Benefits

As a full-time, regular teammate, you are eligible for the following benefits, beginning the first of the month following your start date.

• Competitive pay with annual performance-based reviews for continued growth and recognition.
• Comprehensive healthcare plan options, including PPO, EPO, HDHP, and HMO (acupuncture and physical therapy included).
• Health Savings Account (HSA) with employer HSA contributions when enrolled in the High-Deductible Healthcare Plan (HDHP).
• Dental and Vision plans.
• 401(k) Company Matching up to $5,000 annually with immediate 100% vesting and administrative fees paid for by the company.
• Company-paid Life, AD&D, Short-Term Disability, and Long-Term Disability Insurance.
• Employee Assistance Program that provides access to individualized mental well-being care.
• Generous Vacation, Sick, Paid Holidays, and Volunteer Time Off.
• 14 weeks of 100% paid leave for birthing parents and 8 weeks of 100% paid leave for non-birthing parents, plus a Specialized bike for your new baby.
• Up to $9,000 annually in Career Development & Degree Assistance.
• Up to $250 annually in Fitness & Wellness Reimbursement.
• Industry Pro-Deal Discounts and Perks.

We want to increase representation of all races, genders, and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone – especially those from marginalized groups – to apply to our job postings and help us earn the position as the rider’s brand of choice. Regardless of your qualifications, if you are ready to make a difference, please apply and let us know how you can make an impact at Specialized.