Plaza Security Officer & Guest Concierge

Comstock; Reston (VA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Free Parking

EV charging

Parental Leave Program

Friendly Work Environment

Job summary

ParkX Management is seeking a Security Officer to protect the Reston property, ensuring safety, cleanliness, and a positive experience for residents, tenants, and guests.

You will wear a suit and tie (provided) and perform patrols, control access, enforce policies, report safety concerns, and assist events with the Marketing team as needed.

This role requires strong communication, reliability, and the ability to work after hours and weekends; Virginia security officer certification is required.

Qualifications

• Certified security officer by the state of Virginia.
• Minimum 1 year experience in a customer-service field.
• Valid driver's license without major violations.
• Flexibility to work after hours and weekends.
• Excellent interpersonal and communication skills.
• Ability to multitask in a fast-paced environment.
• Self-directed and able to work independently.

Responsibilities

• Complete hourly patrol route of the property using the security system.
• Access control for guests, tenants and vendors.
• Ensure no property is being damaged.
• Conduct routine foot patrols in and around building.
• Perform other duties as assigned.
• Observe and report safety concerns.
• Issue banning notices to rule violators.
• Maintain file for Ban Notices and notify management when necessary.
• Maintain the appearance of the two plaza kiosks.
• Enforce the no dogs on the plaza policy.
• Keep updated information and communicate to guests as needed.
• Report any unknown work at the property to management.
• If anyone parks illegally, notify Park X and management.
• Communicate to guests that fire access areas must be accessible.
• Close loading dock doors as needed.
• Report concerns to management.
• Reston and Loudoun Station: assist Marketing before/during/after events.
• Reston Station: manage the valet; ensure cars are not parked on plaza or down ramp.
• Reston Station: ensure plaza marketing plan is followed for events.
• Reston Station: manage traffic coming onto the plaza and keep it moving.

Skills

Outgoing personality

Strong sense of urgency

Problem solving

Time management

Communication skills

Self-directed

Multitasking

Customer-focused

Results-oriented

Willing to learn

Education

High School Diploma

Virginia Security Officer Certification

Job description

ParkX Management is seeking a Security Officer to protect the Reston property, ensuring safety, cleanliness, and a positive experience for residents, tenants, and guests.

You will wear a suit and tie (provided) and perform patrols, control access, enforce policies, report safety concerns, and assist events with the Marketing team as needed.

This role requires strong communication, reliability, and the ability to work after hours and weekends; Virginia security officer certification is required.