JW Marriott Doorman (Sat-Sun 10AM-6PM)

Comstock; Reston (VA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Free Parking

EV charging

Parental Leave Program

Friendly Work Environment

Job summary

ParkX Management is seeking a Security Officer to protect the Reston property, ensuring safety, cleanliness, and a positive experience for residents, tenants, and guests.

You will wear a suit and tie (provided) and perform patrols, control access, enforce policies, report safety concerns, and assist events with the Marketing team as needed.

This role requires strong communication, reliability, and the ability to work after hours and weekends; Virginia security officer certification is required.

Qualifications

• Certified security officer by the state of Virginia.
• Minimum 1 year experience in a customer-service field.
• Valid driver's license without major violations.
• Flexibility to work after hours and weekends.
• Excellent interpersonal and communication skills.
• Ability to multitask in a fast-paced environment.
• Self-directed and able to work independently.

Responsibilities

• Complete hourly patrol route of the property using the security system.
• Access control for guests, tenants and vendors.
• Ensure no property is being damaged.
• Conduct routine foot patrols in and around building.
• Perform other duties as assigned.
• Observe and report safety concerns.
• Issue banning notices to rule violators.
• Maintain file for Ban Notices and notify management when necessary.
• Maintain the appearance of the two plaza kiosks.
• Enforce the no dogs on the plaza policy.
• Keep updated information and communicate to guests as needed.
• Report any unknown work at the property to management.
• If anyone parks illegally, notify Park X and management.
• Communicate to guests that fire access areas must be accessible.
• Close loading dock doors as needed.
• Report concerns to management.
• Reston and Loudoun Station: assist Marketing before/during/after events.
• Reston Station: manage the valet; ensure cars are not parked on plaza or down ramp.
• Reston Station: ensure plaza marketing plan is followed for events.
• Reston Station: manage traffic coming onto the plaza and keep it moving.

Skills

Outgoing personality

Strong sense of urgency

Problem solving

Time management

Communication skills

Self-directed

Multitasking

Customer-focused

Results-oriented

Willing to learn

Education

High School Diploma

Virginia Security Officer Certification

Job description

The Security Officer for ParkX Management ensures that the hotel property is run smoothly, safely, cleanly, and is a good experience for residents, tenants, and guests. Please note that you will wear a suit and tie (provided at no cost) for the uniform.

Key Responsibilities

• Complete hourly patrol route of the property using the security system
• Access control for guests, tenants and vendors
• Ensure no property is being damaged
• Conduct of routine foot patrols in and around building.
• Perform other duties as assigned
• Observation and reporting of safety
• Issue Banning notices to rule violators
• Maintain file for Ban Notices and notify management when necessary
• Maintain the appearance of the two plaza kiosks
• Enforce the “no dogs on the plaza” policy
• Keep updated information (e.g., Kiss N Ride, Contact Phone #’s, Rules of Conduct) and communicate to guests as needed
• Report any unknown work that is occurring at the property to management
• If anyone parks illegally on the plaza, notify Park X, Commercial property management, and Residential property management immediately
• Communicate to guests that we must keep the fire access areas accessible for fire trucks and ambulances
• Close loading dock doors as needed
• Report any concerns to management
• Reston and Loudoun Station: Assist the Marketing team before, during, and after events as needed
• Reston Station: Manage the valet; ensure that cars are not being parked on the plaza or on the down ramp
• Reston Station: For Special event, ensure that the plaza marketing plan is followed
• Reston Station: Manage traffic coming onto the plaza and keep it moving

Qualifications

• High School Diploma
• Must be certified security officer by the state of Virginia
• Minimum of at least 1 year experience in customer-service related field
• Valid driver's license without major violations
• Flexibility to work after hours and weekends, as needed
• Outgoing personality with ability to relate to diverse group of people and build/maintain strong relationships
• Strong sense of urgency
• Strong problem-solving, time management and communication skills
• Must be highly credible and trustworthy, and operate with high degree of integrity
• Must hold oneself and others accountable and strive for a high level of excellence
• Must have a positive, can-do attitude and be able to fuel growth and innovation
• Must be customer-focused and results-oriented
• Must want to continuously learn and develop
• Exceptional oral and written communication, active listening, and organizational skills
• Ability to establish strong working relationships with others in team setting
• Ability to multitask and prioritize tasks with a strong attention to detail in a fast-paced environment
• Self-directed and able to work independently, with minimal supervision

Physical Demands & Work Environment

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, twist, and/or reach
• Push, pull or lift up to 50 pounds
• Continuous repetitive motions
• Work under variable temperature conditions (or extreme heat or cold), under variable noise levels, outdoors/indoors, around fumes and/or hazards, around dust and/or mite hazards, around chemicals and bio-hazards

Compensation: Benefit Package: Medical, Dental, Vision, 401K Match, Life Insurance

Career Development

• Opportunities for Advancement within our expanding portfolio
• Annual Professional Development Funds to fuel your growth

Employee Perks (to name a few):

• Free Parking and EV charging
• Parental Leave Program
• Enjoy a Friendly Work Environment that values collaboration

*Note benefits vary depending on the function of your role

$18 - $20 USD