Playful Guest Experience Guide

Children's Museum of Denver; Denver (CO); On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

Medical, dental and vision coverage

401(k) Retirement Plan

Free parking

Free family membership to the Museum

Discounts in Gift Shop and Café

Job summary

The Children's Museum of Denver at Marsico Campus is seeking a part-time Museum Associate to welcome families and facilitate playful exploration across exhibits. You will be a lively, engaging guide who helps guests discover joy through interactive experiences and exhibits.

Responsibilities include greeting guests, restocking materials, supporting front desk and café teams, and participating in after-hours events. Requires energy, passion for children's learning, and strong guest-service skills.

Qualifications

• Passion for play and a strong commitment to the Museum’s mission, values of diversity, equity, access and inclusion.
• Ability to engage with children and adults in a playful, welcoming and respectful way.
• Comfortable performing, singing, improvising and being “on” in front of families and large groups.
• Experience working with children and families (formally or informally).

Responsibilities

• Be a performer of play: greet guests with energy and warmth, jump into imaginative scenarios and facilitate playful interactions in exhibit spaces
• Inspire children and families by modeling curiosity, creativity and joy in every interaction
• Maintain engaging, clean and safe environments so exhibits always feel welcoming and ready for exploration
• Actively listen to and address guest feedback and work to enhance the guest experience
• Stay current on programming, events and exhibit schedules to share with guests
• Open, reset and close exhibit spaces, including restocking and preparing materials
• Collaborate with teammates and jump in to assist others whenever needed
• Participate in after-hours events (minimum one event per month)
• Assist in onboarding and mentoring new staff as assigned
• Support the Guest Services team at the Front Desk, Gift Shop and Café as necessary
• Other duties as assigned

Skills

Engaging with families

Energetic performer

Singing/improvising

English fluency

Bilingual Spanish preferred

Education

High school diploma or equivalent

Job description

The Children's Museum of Denver at Marsico Campus is seeking a part-time Museum Associate to welcome families and facilitate playful exploration across exhibits. You will be a lively, engaging guide who helps guests discover joy through interactive experiences and exhibits.

Responsibilities include greeting guests, restocking materials, supporting front desk and café teams, and participating in after-hours events. Requires energy, passion for children's learning, and strong guest-service skills.