Player Support Intern – Hybrid (iGaming)

GamblingCareers.com; New Jersey; Hybrid; USD 18,000 - 26,000; Part time

Job summary

Rush Street Interactive is offering a 12-week Player Support Intern program designed to train in customer support and player experience across RSI’s online gaming platforms. You will learn to resolve account concerns, document interactions, and escalate issues as needed.

The role emphasizes strong communication, problem-solving, and collaboration within a regulated, fast-paced industry. A hybrid schedule and potential full-time opportunities may follow based on performance.

Qualifications

• Excellent written and verbal communication skills.
• Enjoy helping others and finding solutions.
• Remain patient and professional with customers.
• Organized and detail-oriented, able to follow procedures.

Responsibilities

• Learn how the Player Support team responds to questions and resolves concerns.
• Develop clear, empathetic communication across support channels.
• Assist with researching inquiries, identify solutions, escalate when needed.
• Document customer interactions accurately and follow procedures.

Skills

Strong communication

Problem solving

Patience

Attention to detail

Tech curiosity

Hybrid work

Team player

Independent learner

Job description

Rush Street Interactive is offering a 12-week Player Support Intern program designed to train in customer support and player experience across RSI’s online gaming platforms. You will learn to resolve account concerns, document interactions, and escalate issues as needed.

The role emphasizes strong communication, problem-solving, and collaboration within a regulated, fast-paced industry. A hybrid schedule and potential full-time opportunities may follow based on performance.