Player Services Shift Supervisor - Guest Experience Leader

Station Casinos LLC.; Las Vegas, Northern (NV, KY); Ibrido; USD 52.000 - 76.000; Tempo pieno

Descrizione del lavoro

Station Casinos LLC is seeking a Player Services Assistant Shift Supervisor for the Durango location in Las Vegas, NV. The role oversees front-line supervision, ensures daily tasks are completed, and upholds high standards of guest service in a luxury hospitality environment.

Responsibilities include managing the myRewards Boarding Pass program, guaranteeing procedures set by the Nevada Gaming Control Board, and empowering the team to deliver exceptional guest experiences while maintaining

Competenze

• One-year experience handling money in a casino cage.
• Must be able to obtain Gaming work card and be at least 21 years of age.

Mansioni

• Ensure all assigned tasks are completed and balanced at close of business.
• Manage day-to-day operations of the myRewards Boarding Pass program, assist members with promotions or offers, and aid in guest recovery.
• Ensure compliance with Nevada Gaming Control Board procedures.
• Transfer bag coin from jet-sort to designated storage area.
• Lead and develop the team, own your shift, and build trusting relationships with staff.

Conoscenze

Money handling

Descrizione del lavoro

Station Casinos LLC is seeking a Player Services Assistant Shift Supervisor for the Durango location in Las Vegas, NV. The role oversees front-line supervision, ensures daily tasks are completed, and upholds high standards of guest service in a luxury hospitality environment.

Responsibilities include managing the myRewards Boarding Pass program, guaranteeing procedures set by the Nevada Gaming Control Board, and empowering the team to deliver exceptional guest experiences while maintaining