Player Services Assistant Shift Supervisor - Durango

Station Casinos LLC.; Las Vegas, Northern (NV, KY); Híbrido; USD 52.000 - 76.000; Jornada completa

Descripción de la vacante

Station Casinos LLC is seeking a Player Services Assistant Shift Supervisor for the Durango location in Las Vegas, NV. The role oversees front-line supervision, ensures daily tasks are completed, and upholds high standards of guest service in a luxury hospitality environment.

Responsibilities include managing the myRewards Boarding Pass program, guaranteeing procedures set by the Nevada Gaming Control Board, and empowering the team to deliver exceptional guest experiences while maintaining

Formación

• One-year experience handling money in a casino cage.
• Must be able to obtain Gaming work card and be at least 21 years of age.

Responsabilidades

• Ensure all assigned tasks are completed and balanced at close of business.
• Manage day-to-day operations of the myRewards Boarding Pass program, assist members with promotions or offers, and aid in guest recovery.
• Ensure compliance with Nevada Gaming Control Board procedures.
• Transfer bag coin from jet-sort to designated storage area.
• Lead and develop the team, own your shift, and build trusting relationships with staff.

Conocimientos

Money handling

Descripción del empleo

Player Services Assistant Shift Supervisor - Durango

Las Vegas, NV, United States

Job Description

JOB DESCRIPTION

Position: Assistant Shift Supervisor Department: Player Services

It’s great to meet you!

Thanks for taking the time to learn more about the next generation of Station Casinos properties, a brand stemming from Frank Fertitta, Jr.’s inclusive spirit, forward-looking vision, and dedication to excellence. Durango exists to give locals a place to go—a destination for people to feel welcome and at home, and we need some managers to help make this a reality.

Interested? Then see why this role is important to us.

This role is critical for us to succeed as an approachable, luxury destination offering best-in-class hospitality and exciting amenities for all. In addition to helping us get work done, as a supervisor at Station Casinos, you are expected to support, develop, and inspire the people you are responsible for because we believe in a people-first approach.

If you are willing to take on this responsibility, then check out what you will be doing.

Your role requires several outcomes or goals to be met. You are expected to meet the following financial, guest, and team member KPIs that are essential to our success. Most of the time, you will be:

Ensuring that all assigned tasks are completed as required and that all items are balanced at the close of business

Responsible for all day to day functions of myRewards Boarding Pass program including but not limited to enrolling Guests, assisting existing members with promotions or redeeming offers and aiding in Guest recovery

Ensuring that all procedures set forth by the Nevada Gaming Control Board are followed

Transferring bag coin from jet-sort to designated storage area

As a frontline supervisor, you are also expected to be there for your team, enable and empower them to perform, own your operation or shift, and build caring and trusting relationships with your people.

What we can’t train is what’s inside of you.

Our values are essential to us, and we need them to be important to you, too. We look for managers who are naturally kind, inclusive, forward-thinking, reliable, passionate, and self-aware so they can lead by example. Being a role model for our values is non-negotiable!

So far, so good, but just one or two more things.

In a perfect world, we would also like you to come with:

One-year experience handling money in a casino cage required

Must be able to obtain Gaming work card (Must be at least 21 years of age)