PLAYER SERVICES REPRESENTATIVE I-PT

Robinson Rancheria Resort & Casino; Nice (CA); Presencial; USD 22 000 - 30 000; Tempo integral

Resumo da oferta

Robinson Rancheria Resort & Casino in Nice, CA is seeking a Casino Cashier to handle chip and ticket exchanges and cash for players during a shift in the Player Services area.

You will provide prompt, courteous service, balance cash drawers, and help sign up new players while promoting promotions to top players, all while adhering to internal controls and regulatory requirements.

Qualificações

• Previous money handling experience in a cashier role.
• Data entry experience.
• High school diploma or GED required.
• Must be 18+ and able to stand for long periods.
• Excellent customer service and attention to detail.
• Basic math and computer skills.
• Must pass background check and obtain gaming license.
• English language proficiency.

Responsabilidades

• Make change or exchanges cash for chips and tickets from players.
• Request money to ensure adequate cash drawer on hand.
• Provide prompt, friendly, and courteous service.
• Cash checks and gaming tickets for players.
• Balance cash drawer at end of shift.
• Sign up new players and inform them about promotions.
• Develop relationships with top players.
• Adhere to Internal Controls and Title 31 requirements.
• Other duties as assigned.

Conhecimentos

Money handling

Data entry

Customer service

Attention to detail

Basic math

Basic computer skills

English fluency

Formação académica

HS diploma or GED

Ferramentas

10-Key adding machine

Cash handling systems

Descrição da oferta de emprego

Job Details: Job Location: ROBINSON RANCHERIA RESORT & CASINO - NICE, CA 95464, SUMMARY:

Responsible for making change or exchanges of chips and tickets for cash for players during a specified shift in the Player Services area while providing support and service to players.

ESSENTIAL RESPONSIBILITIES:

• Makes change or exchanges cash for chips and tickets from players in the Casino.
• Requests money through the Player Services Manager to ensure the appropriate level of money on hand in their cash drawer.
• Provides prompt, friendly, and courteous service.
• Cashes checks and gaming tickets for players.
• Follows Internal Controls and Title 31 requirements on a daily basis.
• Make credit inquires, performs credit checks and other related functions necessary to process new check cashing applications.
• Performs all transactions with players in a confidential manner.
• Balances cash drawer at the end of each shift by preparing appropriate paperwork, etc.
• Signs up new players.
• Greets players as a company rep and provides information about promotions.
• Develops relationships with top players
• Adheres to regulatory requirements.
• Other duties as assigned.

Qualifications: QUALIFICATIONS :

• Previous money handling experience, preferably in a cashier’s position
• Data entry experience
• High school diploma or GED required.
• All applicants must be at least 18 years of age.
• Must be able to stand for long periods of time.
• Must have excellent customer service skills.
• Must have attention to detail.
• Must have basic math skills.
• Must have basic computer skills.
• Ability to operate 10 Key adding machine.
• Knowledge of Casino cash receipts and reporting requirements.
• Must be able to regularly lift and/or move up to 50 pounds.
• Must be able to speak, read and write the English language.
• Must be willing to work weekends, holidays and any shift.

LICENSES/CERTIFICATIONS/OTHER

• Must be able to pass background check and receive a gaming license from the Robinson Rancheria Gaming Commission as required to work in gaming operations.
• Must pass an annual Title 31 exam.

AMERICAN INDIAN PREFERENCE

Robinson Rancheria Resort & Casino is a Native American Indian enterprise. In compliance with Title VII of the Civil Rights Act, preference for employment opportunities will be given to qualified tribal members of Robinson Rancheria.