PLAYER SERVICES REPRESENTATIVE I-PT

Robinson Rancheria Resort & Casino; California; Hybrid; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Robinson Rancheria Resort & Casino in Nice, CA seeks a cashier for the Player Services area to exchange cash for chips and tickets, process checks, and support players with prompt service.

You will balance the cash drawer, sign up new players, and promote promotions while following internal controls and gaming regulations.

Qualifikationen

• Previous money handling experience, preferably in a cashier position.
• High school diploma or GED required.
• Must be at least 18 years old and able to stand for long periods.
• Excellent customer service skills and attention to detail.
• Basic math and computer skills; ability to operate 10-key adding machine.

Aufgaben

• Makes change or exchanges cash for chips and tickets from players.
• Requests money to maintain cash drawer level as directed by Manager.
• Provides prompt, friendly, courteous service.
• Cashes checks and gaming tickets for players.
• Balances cash drawer at end of shift and prepares paperwork.
• Signs up new players and greets players, promoting promotions.
• Develops relationships with top players and adheres to regulatory requirements.
• Other duties as assigned.

Kenntnisse

Money handling

Customer service

Attention to detail

Math skills

Computer skills

10-key adding machine

Ausbildung

High school diploma or GED

Tools

10-key adding machine

Jobbeschreibung

ROBINSON RANCHERIA RESORT & CASINO - NICE, CA 95464

Description

SUMMARY :

Responsible for making change or exchanges of chips and tickets for cash for players during a specified shift in the Player Services area while providing support and service to players.

ESSENTIAL RESPONSIBILITIES:

• Makes change or exchanges cash for chips and tickets from players in the Casino.
• Requests money through the Player Services Manager to ensure the appropriate level of money on hand in their cash drawer.
• Provides prompt, friendly, and courteous service.
• Cashes checks and gaming tickets for players.
• Follows Internal Controls and Title 31 requirements on a daily basis.
• Make credit inquires, performs credit checks and other related functions necessary to process new check cashing applications.
• Performs all transactions with players in a confidential manner.
• Balances cash drawer at the end of each shift by preparing appropriate paperwork, etc.
• Signs up new players.
• Greets players as a company rep and provides information about promotions.
• Develops relationships with top players
• Adheres to regulatory requirements.
• Other duties as assigned.

Qualifications

QUALIFICATIONS :

• Previous money handling experience, preferably in a cashier’s position
• High school diploma or GED required.
• All applicants must be at least 18 years of age.
• Must be able to stand for long periods of time.
• Must have excellent customer service skills.
• Must have attention to detail.
• Must have basic math skills.
• Must have basic computer skills.
• Ability to operate 10 Key adding machine.
• Knowledge of Casino cash receipts and reporting requirements.
• Must be able to regularly lift and/or move up to 50 pounds.
• Must be able to speak, read and write the English language.
• Must be willing to work weekends, holidays and any shift.

LICENSES/CERTIFICATIONS/OTHER

• Must be able to pass background check and receive a gaming license from the Robinson Rancheria Gaming Commission as required to work in gaming operations.
• Must pass an annual Title 31 exam.

AMERICAN INDIAN PREFERENCE

Robinson Rancheria Resort & Casino is a Native American Indian enterprise. In compliance with Title VII of the Civil Rights Act, preference for employment opportunities will be given to qualified tribal members of Robinson Rancheria.