Player Services Representative

Miami Valley Gaming; Lebanon (OH); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off (PTO)

Life insurance

Restaurant discounts

Referral program

Job summary

Miami Valley Gaming invites applications for a Player Services Rep to join our MARKETING team and help deliver an exceptional guest experience. This entry-level role offers a competitive starting wage and time-and-a-half pay for select holidays and high-volume days, along with full-time benefits and generous PTO.

Employees also enjoy 30% restaurant discounts, an employee referral program, and more as part of our welcoming culture.

Qualifications

• High school diploma or equivalent.
• Ability to perform typical tasks in entertainment/guest service.
• Ability to stand for 8 hours.
• Pass background check or be eligible for a gaming license.
• Customer service and hospitality skills.

Responsibilities

• Assist Marketing team in delivering exceptional guest experiences.
• Support guest interactions and hospitality duties as needed.
• Contribute to a fun and friendly environment for guests.

Skills

Customer service

Hospitality skills

Communication

Education

High school diploma or equivalent

Job description

Player Services Rep

Miami Valley Gaming is looking to hire a Player Services Rep to help our Marketing team deliver the exceptional guest experience we're known for. Are you interested in growing a hospitality career? If you are a dynamic, dependable, and guest-focused individual, we would be lucky to have you join our MARKETING team in this position!

This position starts at a competitive starting wage of $16.34/hr plus time and a half pay for select holidays and high-volume business days. We also offer great full-time benefits including medical, dental, vision, very generous paid time off (PTO), and company-paid life insurance. But that's not all! Our team members also enjoy great perks like 30% discounts at select restaurants, an employee referral program, and more! If this sounds like the right entry-level hospitality opportunity for you,

WHY JOIN MIAMI VALLEY GAMING

We do our very best to make sure our team members know how valued they are and are proud to offer exceptional benefits. We also offer many career paths for our team members to move forward. The majority of our leadership team has been promoted from within the company. We have a dynamic work culture and incorporate FUN into each of our company events! Our team members also get to participate in various charitable activities to give back to our community.

THE PLAYER SERVICES REP WE ARE LOOKING FOR

• You are a can-do person who likes to keep busy and doesn't mind to jump in and help with other tasks whenever needed.
• You're happy that you're not stuck in a cubicle all day!
• You are conscientious about adhering to all service, health, safety, and personal hygiene standards.
• While you're self-motivated and able to work independently, you are a people person and also enjoy the camaraderie that's inherent in a tight-knit team.
• You are happy to take advantage of our excellent training and are considering advancing in a hospitality or entertainment career. But whatever the future holds, for now, you enjoy working in a fun and friendly environment where you are never bored and time goes by quickly.

QUALIFICATIONS FOR A PLAYER SERVICES REP

• High school diploma or equivalent
• Ability to perform typical tasks required in an entertainment/guest service environment
• Ability to be on your feet for 8 hours at a time
• Ability to pass a background check or be eligible for a gaming license
• Customer service and hospitality skills

Do you thrive in a fast-paced environment? Are you a dependable person who follows through on tasks? Do you have good communication skills? If so, then you might just be perfect for this position!

READY TO JOIN OUR FUN MARKETING TEAM?