Guest Experience Pro - Entry-Level Hospitality

Miami Valley Gaming; Lebanon (OH); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off (PTO)

Life insurance

Restaurant discounts

Referral program

Job summary

Miami Valley Gaming invites applications for a Player Services Rep to join our MARKETING team and help deliver an exceptional guest experience. This entry-level role offers a competitive starting wage and time-and-a-half pay for select holidays and high-volume days, along with full-time benefits and generous PTO.

Employees also enjoy 30% restaurant discounts, an employee referral program, and more as part of our welcoming culture.

Qualifications

• High school diploma or equivalent.
• Ability to perform typical tasks in entertainment/guest service.
• Ability to stand for 8 hours.
• Pass background check or be eligible for a gaming license.
• Customer service and hospitality skills.

Responsibilities

• Assist Marketing team in delivering exceptional guest experiences.
• Support guest interactions and hospitality duties as needed.
• Contribute to a fun and friendly environment for guests.

Skills

Customer service

Hospitality skills

Communication

Education

High school diploma or equivalent

Job description

Miami Valley Gaming invites applications for a Player Services Rep to join our MARKETING team and help deliver an exceptional guest experience. This entry-level role offers a competitive starting wage and time-and-a-half pay for select holidays and high-volume days, along with full-time benefits and generous PTO.

Employees also enjoy 30% restaurant discounts, an employee referral program, and more as part of our welcoming culture.