Player Services Lead - Full Time

ViziRecruiter,LLC.; Biloxi (MS); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Comprehensive benefits package

Career advancement opportunities

Job summary

A leading entertainment company in Biloxi, Mississippi is seeking a detail-oriented individual for cash handling and supervisory responsibilities. The successful candidate will manage workflows, verify financial transactions, and ensure compliance with regulations. Strong verbal and written communication skills are essential. Candidates must have a high school diploma or GED and the ability to work various shifts, including weekends and holidays. This role offers the opportunity to progress within an exciting industry.

Qualifications

• Must be at least 21 years of age.
• One to three months of related experience or equivalent combination of education and experience.
• Ability to read and comprehend instructions and correspondence.

Responsibilities

• Verify paperwork before sending to accounting.
• Ensure compliance with all local, state and federal regulations.
• Maintain security over all funds.

Skills

Strong verbal communication

Strong written communication

Experience with 10-key calculator

Ability to resolve problems diplomatically

Education

High school diploma or GED

Tools

10-key calculator

Check cashing systems

Credit card cash advance systems

Job description

Introduction

...

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

Responsibilities

The following and other duties may be assigned as necessary for one of the following functions of Cashier, Main Banker, or Sportswriter.

• Verify all paperwork is accurately completed prior to sending to accounting/audit.
• Verify funds received and disbursed to other departments.
• Ensures that all local, state and federal rules and regulations are followed.
• Maintain security and accountability over all funds, to include chips, coins, cash currency, and paperwork
• Ensures that all company and departmental policies and procedures are followed.
• Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow cast members.
• Performs the duties of the Cashiers or Main Bankers when needed.
• Provides supervision to Player Services Reps I, II, and III.
• Any and all duties as assigned by your Assistant Shift Manager or Above.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• High school diploma or general education degree (GED); one to three months of related experience; or equivalent combination of education and experience.
• Must have experience with 10-key calculator and computer keyboards. Must also have previous experience with jet sort, coin roller, check cashing and credit card cash advance systems.
• Must have strong verbal and written communication skills.
• Must be able to work all shifts including holidays, nights, and weekends, as business needs dictate.
• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.

SUPERVISORY RESPONSIBILITIES

This job has supervisory responsibilities.

• Manages work procedures and expedites workflow.
• Provides coaching and counseling to team members.