Player Services Cashier - Full-Time

ViziRecruiter,LLC.; Plainville (MA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Wellness programs

401(k) matching

Annual performance bonus

Job summary

ViziRecruiter, LLC. is looking for a dynamic individual to join their team in Plainville, Massachusetts. In this customer service role, you will foster a fun environment while maintaining cash transactions and compliance with state regulations. Ideal candidates are enthusiastic, detail-oriented, and committed to providing excellent service to guests and coworkers.

Join a company that values your career growth and offers a competitive benefits package, including wellness programs and paid time off that increases with employment length.

Qualifications

• Customer service orientation and ability to foster a fun environment.
• Basic cash handling skills and compliance with state regulations.

Responsibilities

• Foster a fun environment for guests and coworkers.
• Maintain balanced cashier's station and process cash transactions.
• Ensure compliance with customer service guidelines.

Job description

Overview

We're always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Responsible for fostering a fun environment.
• Responsible for being a gracious host to all guests and co-workers.
• Responsible for promoting a positive influence in the community and participating in company-sponsored events.
• Ensures interactions with internal and external guests follow the guidelines of the Red‑Carpet Customer Service Program.
• Maintains balanced cashier's station.
• Processes cash transactions for casino customers and employees (Includes cashing TITO tickets, personal checks, and travelers’ checks, exchanging currency, and processing cash advances).
• Knowledgeable of and complies with Title 31 regulations.
• Enrolls patrons into Players Club, issues patrons Players Club cards, maintains accurate player tracking information, and assists the Marketing Department with all casino promotions.
• Works the main bank as assigned.
• Answers phone calls with proper phone etiquette.
• Complies with state, company, and departmental policies and regulations.

Requirements

• Responsible for fostering a fun environment.
• Responsible for being a gracious host to all guests and co-workers.
• Responsible for promoting a positive influence in the community and participating in company-sponsored events.
• Ensures interactions with internal and external guests follow the guidelines of the Red‑Carpet Customer Service Program.
• Maintains balanced cashier's station.
• Processes cash transactions for casino customers and employees (Includes cashing TITO tickets, personal checks, and travelers’ checks, exchanging currency, and processing cash advances).
• Knowledgeable of and complies with Title 31 regulations.
• Enrolls patrons into Players Club, issues patrons Players Club cards, maintains accurate player tracking information, and assists the Marketing Department with all casino promotions.
• Works the main bank as assigned.
• Answers phone calls with proper phone etiquette.
• Complies with state, company, and departmental policies and regulations.