Player Development Event Host - 33050

Winstar; Northern (KY); Hybrid; USD 25,000 - 40,000; Full time

Job summary

WinStar World Casino and Resort is seeking a full-time Player Development Event Host in Thackerville, OK. The role involves planning and executing VIP events on and off property, coordinating tickets, logistics, and guest experiences to drive incremental visitation and book growth.

The position requires at least 1 year of related experience, strong customer service, and collaboration with hotel, F&B, retail, and casino hosts to ensure event success.

Qualifications

• 1 year directly related experience.
• High School, GED or Equivalent.

Responsibilities

• Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency
• Plans, coordinates, and executes on-property VIP events (concerts, tournaments, promotions, milestone events) and off-property experiences
• Coordinates RSVP tracking, invitation lists, and day-of guest experience for assigned events
• Partners with the Marketing event-planning function on ROI, attendance targets, and post-event debriefs
• Maintains the events calendar and shares it with Player Development at least the standard advance notice window
• Identifies opportunities to convert event attendance into new book candidates and routes recommendations to Casino Hosts and the Player Development Analyst

Skills

Microsoft Office Suite

Education

High School, GED or Equivalent

Job description

Thackerville, OK | Marketing | Full Time

Posted 10 days ago | Apply before November 2, 2026

Description

We are currently looking for aFull Time Player Development Event Hostto join our WinStar Casino Host team located at the WinStar World Casino and Resort working6:00AM-2:30PM - Su Mo Th Fr Sa.

Summary

Plans and executes on-property and off-property VIP events and experiences for coded and prospective patrons, coordinating ticketing, logistics, and guest experience so events convert into incremental visitation and book growth rather than one-off spend.

Responsibilities

• Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency
• Completes all training and development requirements and participates in continuing education opportunities
• Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
• Maintains a clean, organized work area and ensures a safe environment
• Maintains and promotes professionalism
• Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
• Adheres to Chickasaw Nation dress code standards
• Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area
• Plans, coordinates, and executes on-property VIP events (concerts, tournaments, promotions, milestone events) and off-property experiences (partner venues, golf, and similar)
• Manages concert and event ticket allocation and seating for hosted and prospective patrons, working within the Player Development ticket block
• Coordinates with Hotel, Food and Beverage, Retail, and Casino Hosts to secure amenities and logistics for VIP attendees
• Builds pre- and post-event proformas and reports measuring cost, attendance, and incremental play, and shares results with the Player Development Events Supervisor
• Maintains the events calendar and shares it with Player Development at least the standard advance notice window so hosts can plan patron outreach ahead of the event
• Coordinates RSVP tracking, invitation lists, and day-of guest experience for assigned events
• Partners with the Marketing event-planning function on ROI, attendance targets, and post-event debriefs
• Identifies opportunities to convert event attendance into new book candidates, routing recommendations to Casino Hosts and the Player Development Analyst
• Performs all other duties as assigned

Competencies

Essential:

• Ability to collaborate with and or coordinate efforts of others (e.g. cross-functional teams)
• Budget stewardship and ROI accountability
• Able to follow instructions, both written and oral
• Able to adhere to all scheduling and attendance requirements
• Event planning and VIP engagement
• Honesty, truthfulness, reliability, accountability
• Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
• Knowledge of the Casino Management System: Bally’s ACSC, with emphasis on the Gaming Analyst settings
• Knowledge of event management processes such as food and beverage ratios, transportation industry requirements, staffing ratios, vendor management, security and legal issues
• Highly organized, detail-oriented and capable of managing multiple requests in parallel
• Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
• Writes effective communications with team, departments, guests and management

Skills

Essential:

• Must be familiar with the Microsoft Office Suite of products

Experience

Essential:

• 1 year directly related experience

Education

Essential:

• High School, GED or Equivalent

Credentials

Essential:

• Pass gaming background check
• Gaming license or permit as required by assigned position

Working Conditions

Essential:

• May work where cigarette smoking occurs
• Casino
• May work evenings, weekends or holidays
• Pass pre-employment drug test
• Mix of office/non-office settings
• Sometimes lift and or carry up to 25 lbs

Training

It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.

Mission, Vision & Core Values

Mission:

• To enhance the overall quality of life of the Chickasaw people.

Vision:

• To be a nation of successful and united people with a strong cultural identity.

Core Values:

• The Chickasaw People
• Cultural Identity
• Servant Leadership
• Selflessness
• Can Do Attitude
• Perseverance
• Stewardship
• Trust and Respect
• Loyalty
• Honesty and Integrity
• Teamwork