Player Assistant

Troon; Naples (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Job summary

Fiddler's Creek, located in Naples, FL, seeks a Player Assistant to support golf operations and enhance guest experiences. You will greet players, explain rules, and help maintain pace of play on the course.

The role requires a high school diploma or GED with 1–3 months related experience. Regular attendance, reliable performance, and teamwork are essential. Troon offers healthcare and retirement benefits and a path for growth within a global hospitality leader.

Qualifications

• High school diploma or GED required; 1–3 months related experience or training; or equivalent combination of education and experience.

Responsibilities

• Greet players and explain rules for the day.
• Start players on first tee with accurate starting sheets.
• Direct groups to the tee to maintain pace of play.
• Tour course and assist players to maintain pace.
• Check restrooms and water stations regularly.
• Maintain course spacing to avoid delays.
• Complete daily golfer tracking reports.
• Enforce cart rules of the day and repair ball marks.
• Communicate with Golf Shop and Starter regularly.
• Monitor course and assist golfers for satisfaction.

Skills

Customer service

Communication

Teamwork

Attendance reliability

Education

High school diploma / GED

Job description

Fiddler's Creek, located in Naples, FL, is pleased to announce an excellent career opportunity for a Player Assistant! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management.

Key Responsibilities of the Player Assistant:

• Starts players on the first tee explaining the rules of play for the day.
• Maintains an accurate starting sheet so the whereabouts of players are known.
• Cues groups to move to the first tee and makes sure not more than one group is on the tee at on time.
• Tours the golf course assisting players when needed to maintain the posted pace of play for the day.
• Checks the restrooms and water stations on a regular schedule.
• Maintains proper spacing on the golf course to avoid delays.
• Completes the golfer tracking report on a daily basis.
• Reminds players of the cart rules of the day.
• Repairs ball marks and collects any trash that may be on the course. Replaces any hazard stakes or directional signage.
• Communicates with the Golf Shop and Starter on a regular basis.
• Monitors the course and ensure customer satisfaction. Assists golfers when needed.
• Reports all problem situations to the Head Professional in a timely manner.
• Incorporates safe work practices in job performance.
• Performs other duties as required.

Minimum Qualifications for the Player Assistant:

• High school diploma or general education degree (GED); one to three months related experience and/or training; or equivalent combination of education and experience.

Other Qualifications:

• Regular and reliable attendance.

Benefits & Other Compensation:

This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities.With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous,Troon offers professionals the opportunity to grow and succeed within a globally respected organization.Learn more at www.troon.com .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.