Play Network Program Lead, Trust & Safety

Hasbro; Renton (WA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health & Wellness

Time Off to Recharge

Financial Well-being

Life & Family Support

Learning & Development

Exclusive Perks

Job summary

Hasbro in Renton, WA is seeking an experienced Program Lead to oversee the Wizards Play Network (WPN) and Organized Play programs. You will ensure a positive environment and handle sensitive investigations while collaborating with cross-functional teams.

The ideal candidate has at least 6 years in Trust and Safety, strong conflict resolution skills, and a background in gaming or retail. Benefits include health and wellness support, time off, and financial well-being programs.

Qualifications

• Minimum of 6 years of experience in Trust and Safety or related field.
• Deep experience in conflict resolution and de-escalation.
• Proven ability to work independently and set priorities.

Responsibilities

• Own the analysis of program data and policy adherence.
• Lead complex investigations end to end.
• Communicate clearly about policy outcomes.

Skills

Trust and Safety expertise

Conflict resolution

Critical thinking

Empathy and communication

Policy definition

Job description

Hasbro in Renton, WA is seeking an experienced Program Lead to oversee the Wizards Play Network (WPN) and Organized Play programs. You will ensure a positive environment and handle sensitive investigations while collaborating with cross-functional teams.

The ideal candidate has at least 6 years in Trust and Safety, strong conflict resolution skills, and a background in gaming or retail. Benefits include health and wellness support, time off, and financial well-being programs.