Platform Technology & Client Solutions Lead

Icapitalnetwork; Salt Lake City (UT); Hybrid; USD 90,000 - 145,000; Full time

Benefits offered by this job

Employer matched retirement plan

Unlimited paid time off

100% employer paid dental and vision

Job summary

Icapitalnetwork is seeking a motivated Assistant Vice President or Vice President to join the Platform Technology Support team in Salt Lake City, Utah. This role involves client technical support, managing workflows, and ensuring platform stability.

The ideal candidate will have 6-8+ years of relevant experience and a Bachelor's degree. Benefits include competitive salary, equity, matched retirement plan, and generous PTO.

Qualifications

• 6-8+ years of experience in client technical support, data operations, or a programming environment.
• Strong ability to prioritize effectively with excellent time-management skills.
• Experience analyzing complex technical problems and translating them into actionable steps.

Responsibilities

• Execute end-to-end technical and operational deliverables on recurring platform engagements.
• Manage daily workflows while maintaining platform stability and user satisfaction.
• Troubleshoot moderate to complex technical issues; escalate as needed.

Skills

Client technical support

Data operations

Programming environment

Strong communication skills

Attention to detail

Education

Bachelor's degree

Tools

Ticketing system

Job description

Icapitalnetwork is seeking a motivated Assistant Vice President or Vice President to join the Platform Technology Support team in Salt Lake City, Utah. This role involves client technical support, managing workflows, and ensuring platform stability.

The ideal candidate will have 6-8+ years of relevant experience and a Bachelor's degree. Benefits include competitive salary, equity, matched retirement plan, and generous PTO.