Platform SRE: Scale, Observability & FedRAMP

C1; United States; Remote; USD 180,000 - 250,000; Full time

Benefits offered by this job

Meaningful equity

Medical, dental, and vision coverage

In-office in Portland

Solid benefits across the board

Job summary

C1.ai is building a horizontal identity platform from Portland, inviting engineers to own reliability at scale. You will design, build, and operate the core cloud and FedRAMP environments, while creating observability tooling and automated workflows.

You’ll drive incident response, partner with product teams to ship reliable features, and continuously improve systems with a bias for action and clear communication.

Qualifications

• Track record of building and operating production systems at scale.
• Deep experience with cloud infrastructure and infrastructure-as-code.
• Strong programming skills in Go and Python with automation focus.
• Experience with Kubernetes and container orchestration in production.
• Strong systems thinking and understanding of failure cascades.
• High agency and ability to move fast while unblocking teams.
• Deep understanding of observability with dashboards and alerts.
• Experience with AI-assisted development tools is a plus.
• Clear, persuasive communication to diverse audiences.
• Ego in check; focus on getting it right.

Responsibilities

• Own the reliability and scalability of our platform—design, build, and operate infrastructure.
• Build observability and tooling to understand system behavior and incidents.
• Drive operational excellence by partnering with product teams to bake reliability in.
• Automate relentlessly using infrastructure as code to remove toil.
• Lead incident response and blameless postmortems to drive systemic improvements.
• Plan and execute infrastructure projects with incremental deliverables.

Skills

Platform reliability

Cloud infrastructure

Kubernetes

Go

Python

Systems thinking

Proactivity

Observability

AI-assisted development

Clear communication

Humility / teamwork

Tools

Terraform

Pulumi

Job description

C1.ai is building a horizontal identity platform from Portland, inviting engineers to own reliability at scale. You will design, build, and operate the core cloud and FedRAMP environments, while creating observability tooling and automated workflows.

You’ll drive incident response, partner with product teams to ship reliable features, and continuously improve systems with a bias for action and clear communication.