Platform Specialist, Head of Industry

Apple; San Francisco (CA); On-site; USD 164,000 - 287,000; Full time

Job summary

A leading technology company is seeking a Platform Specialist, Head of Industry, to manage a team and grow strategic accounts in the Leisure vertical. This role emphasizes client management, team development, and fostering long-term partnerships while driving revenue and customer satisfaction.

Benefits

Medical

Dental

Retirement Plans

Employee Stock Programs

Educational Reimbursement

Qualifications

• 8 years experience managing account managers or client services teams.
• Experience in account management operations or client-facing sales support.

Responsibilities

• Manage a team of Platform Specialists and grow strategic accounts.
• Make campaign optimization recommendations to clients.

Skills

Analytical Skills

Communication

Leadership

Relationship Building

Tools

Excel

Job description

Platform Specialist, Head of Industry

Location: San Francisco, California, United States

Department: Sales and Business Development

Summary

Posted: May 09, 2025

Role Number: 200604263

At Apple, we believe in the power of technology to enrich people's lives! Everything we build is designed—first and foremost—with helping people in mind. We believe advertising is no different, and that its value should come from how it benefits customers, not what it extracts from them. Our Ad Platforms team applies that belief by delivering ads that add value, helping people discover content, supporting creators, and protecting and respecting everyone’s privacy. Our technology powers ads in the App Store, Apple News, Stocks, and Apple TV. We help developers and marketers of all sizes drive the discovery of their apps across the App Store. Our display ads in Apple News and Stocks aid advertisers in promoting their products alongside trusted content in a brand-safe environment while supporting publishers and journalists. We help advertisers connect with captivated audiences with our sponsorship integrations and experiences in live sports on Apple TV. Everything we do is with the unwavering dedication to privacy you expect from Apple. Because when advertising is done right, it benefits everyone.

Description

The Platform Specialist, Head of Industry, will manage a team of Platform Specialists, helping them grow, develop, and expand their book of business. The ideal candidate will have hands-on client-facing account management experience and be responsible for leading, growing, and developing strategic accounts in the Leisure vertical within AMR. This role involves making campaign optimization recommendations to clients to achieve their business goals while fostering long-term partnerships. You will collaborate closely with a Client Partner, Head of Industry, and regional colleagues, providing market feedback to product and marketing teams. The role emphasizes creating an inclusive team culture with results-driven behaviors to meet revenue and customer satisfaction targets. Managing this talented team offers an exciting opportunity to influence the growth and success of our business.

Minimum Qualifications

• A minimum of 8 years experience managing account managers or client services teams
• Experience in account management operations or client-facing sales support
• Knowledge of performance advertising, the mobile and app market, and a passion for digital trends
• Strong analytical skills

Preferred Qualifications

• Experience with Retail Media Networks, QSR brands, Shopping, Travel, or Health & Fitness clients
• Ability to build relationships and trust with peers and leaders, providing direction and development opportunities
• Proven leadership in developing teams and fostering an inclusive, collaborative culture
• In-depth proficiency in Excel
• Excellent communication and presentation skills across various formats
• Strong commercial acumen with attention to detail and market trends
• Ability to analyze data and develop strategic recommendations aligned with customer goals
• Coaching skills to identify high-impact opportunities and upsell strategies

Pay & Benefits

Base pay ranges from $164,200 to $286,500, depending on skills, experience, and location. Apple offers comprehensive benefits including medical, dental, retirement plans, employee stock programs, discounts, educational reimbursement, and potential bonuses or commissions. Learn more about Apple Benefits (https://www.apple.com/careers/us/benefits.html).

Apple is an equal opportunity employer committed to diversity and inclusion. We promote equal opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information, see our EEO rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf).

We participate in the E-Verify program where required, and are committed to providing reasonable accommodations for applicants with disabilities. We maintain a drug-free workplace and consider qualified applicants with criminal histories in accordance with applicable laws, including the San Francisco Fair Chance Ordinance and Massachusetts laws regarding lie detector tests.