Director, Product Management - Social Platforms

Glassdoor; Chicago (IL); Remote; USD 172,000 - 230,000; Full time

Job summary

A leading company is seeking a Director of Product Management for Social Platforms to enhance community engagement. This role involves owning product strategy, mentoring PMs, and designing systems for meaningful user interactions. The ideal candidate will have extensive experience in product management and community platforms.

Benefits

100% employer-paid premiums for employee medical, dental, vision

Open Paid Time Off policy

401(k) plan with company match

Qualifications

• 10+ years of product management experience, including managing other PMs.
• Track record of scaling social, UGC, or community products.

Responsibilities

• Own the product strategy and roadmap for Glassdoor’s community experience.
• Lead and mentor a team of PMs working on user-generated content.

Skills

Product Management

Community Engagement

User Experience

Communication

Job description

Why Glassdoor?

When you work for Glassdoor, you help people everywhere get ahead in work and life. That’s because we’re moving fast to become the leading community for workplace conversations. Every day, we foster radical transparency by giving professionals a platform to connect authentically and anonymously. Think real talk with real people — plus company reviews and ratings, salary info, job listings and more.

Join us as we make worklife better, together.

About the Role:

As a Director, Product Management (Social Platforms) you’ll help define and scale a product that brings meaningful connection and utility to professionals—not just in their job search, but across their entire work life. This is a rare opportunity to shape how millions of professionals support one another through candid conversation—sharing experiences, offering advice, and navigating the evolving world of work together.

As the most senior product leader for Glassdoor’s community experience, you’ll own the end-to-end journey across discussion forums, content creation, and engagement systems. You’ll also be responsible for the Fishbowl app (acquired by Glassdoor in 2022), which currently supports part of our community experience. Your focus will be on building intentional ecosystems that deepen interaction, engender a sense of inclusivity and belonging, foster high-quality contributions, and create sustained professional value.

We’re looking for a product leader who has already scaled social or community platforms—someone fluent in engagement loops, contributor psychology, and identity systems, and who brings both strategic clarity and product intuition.

What You’ll Do:

• Own the product strategy and roadmap for Glassdoor’s community experience, including the Fishbowl app
• Lead and mentor a team of PMs working on user-generated content, interaction design, and engagement loops
• Design systems that increase meaningful user-to-user interaction, support, and shared utility
• Build features and feedback loops—such as engagement ladders, recognition mechanics, and cohort strategies—that encourage deeper participation
• Develop lightweight tooling that empowers contributors and informal community leaders to drive recurring value
• Reinforce identity, trust, and belonging through social design and contributor recognition
• Define and track key signals of community health (helpfulness, inclusiveness, sustained contribution) to inform ongoing development
• Collaborate closely with Design, Engineering, Growth, Trust & Safety, and Notifications to deliver engaging and safe user experiences
• Communicate product strategy and priorities with clarity across executive and cross-functional teams
• Partner with other Glassdoor product teams and external partners to bring community interactions to bear on other aspects of work life, such as compensation research and active job seeking.

What You’ll Bring:

• 10+ years of product management experience, including managing other PMs
• Track record of scaling social, UGC, or community products—ideally across mobile and web
• Deep understanding of engagement systems, contributor psychology, and social mechanics
• Experience designing tools or frameworks that support power users or community leaders
• Ability to think systemically and translate insight into scalable product structures
• Strong sense for quality and a clear approach to measuring and evolving community health
• Empathy for professionals navigating work life—and a desire to help them thrive
• Executive presence and clear communication skills

Compensation and Benefits:

Base Salary Range*: $172,800.00 - $229,500.00

*Glassdoor base salaries are targeted to the market 75th percentile for technical roles and the 65th percentile for non-technical roles. In other words, 65-75% of comparable organizations in our industry will pay less.

Annual Bonus Target**: 25%

**Bonuses are paid in 6-month intervals, aligning with bi-annual performance reviews

Generous Restricted Stock Units (RSU):

***Restricted Stock Units (RSU) are awarded at hire and may be refreshed annually. Additionally, as a pay-for-performance company, there are additional RSU grant awards for the very top performers.

You can learn more about our compensation philosophyhereand see salary ranges for all Glassdoor jobshere.

Health and Wellness:100% employer-paid premiums for employee medical, dental, vision, life, short and long-term disability, select well-being programs, along with 80% employer-paid premiums for all dependents.* Generous paid time off programs for birthing and non-birthing parents are provided, along with paid injury/illness leave and paid family emergency leave.

*Coverage begins at the start of employment. After 48 months of continuous employment, 100% of all premiums for youandyour dependents can be employer-paid!

Work/Life Balance:Open Paid Time Off policy, in addition to 15-20 paid company holidays/year

Investing in Your Future:401(k) plan with a company match up to $5,000 per year, subsidized fertility and family planning services, and discounted legal assistance services.
Glassdoor values transparency in our hiring process. We are unable to provide sponsorship now or potentially in the future for this role.

Our Commitments

• Come as you are: At Glassdoor diversity is not a slogan; it’s a core factor in our success. We welcome your background, experience and ideas because you help us understand and better serve our world. You make us stronger.
• Grow your career: Glassdoor is small enough for you to see the impact of your contributions, while large enough to offer significant resources and endless opportunities to grow. This is a great place to make a career.
• Find your people: Ask anyone who works here: it’s the people who make the difference. We are a group of well-rounded humans who support one another and work hard together to bring the Glassdoor mission to life.
• Discover flexibility: With flexible hours and a where-to-work policy, Glassdoor allows you to take on professional and personal responsibilities — enhancing both productivity and your well-being.

Glassdoor is committed to equal treatment and opportunity in all aspects of recruitment, selection and employment without regard to race, color, religion, national origin, ethnicity, age, sex, marital status, physical or mental disability, gender identity, sexual orientation, veteran or military status or any other category protected under the law. Glassdoor is an equal opportunity employer; committed to creating a community of inclusion, and an environment free from discrimination, harassment and retaliation.

Where-to-Work Policy
Being a remote-first company, Glassdoor employees can live anywhere Glassdoor is a registered company. Requests to move must be approved by an employee’s manager and the People team. While we will try our best to support relocation requests, some requests may not be approved due to various tax, legal, or other restrictions.

Enjoy Remote and Explore: Employees authorized to work in their current location may Work Away for up to a total of 30 (thirty) working days in a calendar year without permanent relocation and compensation change. Employees on visas may work Work Away for up to a total of 20 (twenty) working days in a calendar year without permanent relocation and compensation change. The amount of time and location for Work Away must be approved by the employee’s manager and People Operations team at least two (2) weeks in advance of travel.