Platform Reliability Engineer - AI-Powered Ops & Pipelines

TikTok USDS Joint Venture; Seattle (WA); On-site; USD 130,000 - 246,000; Full time

Job summary

TikTok USDS Joint Venture LLC is seeking a Platform Reliability Engineer to design, deploy, and operate data services and ML-powered tooling that defend our platform from abuse and fraud. You will own end-to-end incident response, system monitoring, and capacity planning, collaborating with cross-functional teams while supporting a 24/7 operations model and a shift-based schedule.

The role emphasizes observability, automation, and scalable backend infrastructure using Prometheus, Kubernetes, and

Qualifications

• Bachelor or above degree in computer science or a related technical discipline.
• At least 1 year of industrial experience.
• Experience integrating AI/LLM APIs into internal workflows or infrastructure tooling.
• Familiar with Unix/Linux system internals, networking, and distributed systems.
• Expertise in monitoring tools (e.g., Prometheus, Grafana, DataDog) and fundamental observability approaches.
• Knowledge of backend systems such as MySQL/Redis/Nginx/Kafka/Kubernetes/Docker and big data technologies such as Hadoop/Spark/Flink/Hive/OLAP/ClickHouse.

Responsibilities

• Manage day-to-day operations of data service, realtime/batch data pipelines, such as SLA/SLO/SLI management, system deployment, performance tuning and troubleshooting
• Design and deploy AI Agents and LLM-powered automation to streamline incident response, root cause analysis, and proactive system monitoring
• Create tools and automation to improve system administration and operational efficiency, leveraging AI-assisted development tools to accelerate delivery and code quality
• Engage in and improve the whole lifecycle of services from inception and design, development, capacity planning, and launch reviews, to deployment, operation, and refinement
• Practice sustainable user support, incident response, and post mortem
• This position is part of a team that provides 24/7 support and requires working scheduled shifts, which may include holidays

Skills

Industrial experience

AI/LLM integration

Unix/Linux internals

Networking

Observability

Monitoring tools

Education

Bachelor or above in CS or related

Tools

Prometheus

Grafana

DataDog

MySQL

Redis

Nginx

Kafka

Kubernetes

Docker

Hadoop

Spark

Flink

Hive

OLAP

ClickHouse

Job description

TikTok USDS Joint Venture LLC is seeking a Platform Reliability Engineer to design, deploy, and operate data services and ML-powered tooling that defend our platform from abuse and fraud. You will own end-to-end incident response, system monitoring, and capacity planning, collaborating with cross-functional teams while supporting a 24/7 operations model and a shift-based schedule.

The role emphasizes observability, automation, and scalable backend infrastructure using Prometheus, Kubernetes, and