Platform Reliability Engineer – 24/7 Hybrid

XPath Solutions; Charlotte (NC); Hybrid; USD 70,000 - 90,000; Part time

Job summary

A technology services firm is seeking a Platform Support Specialist to ensure reliable operation of enterprise platforms. The candidate should have 3–5 years of experience in platform and application support, familiarity with SRE/DevOps practices, and proficiency in cloud environments. Responsibilities include 24/7 platform monitoring, incident management, and collaboration with engineering teams. This hybrid role allows for flexible work arrangements, based in Charlotte, NC or Dallas, TX.

Qualifications

• 3–5 years of experience in platform support.
• Experience with application support and SRE/DevOps.
• System administration in cloud-native environments.

Responsibilities

• Provide 24/7 platform reliability and monitoring.
• Configure and maintain alerting and observability systems.
• Drive fast remediation to minimize downtime.
• Assist with environment setup for new installations.
• Author and maintain runbooks and SOPs.

Skills

Application/platform support

SRE/DevOps practices

Cloud environments

Monitoring/observability tools

Communication

Troubleshooting

Tools

Grafana

Elastic Logs

Splunk

Docker

OpenShift

Python

Bash

AWS

Azure

Google Cloud Platform

Kafka

Redis

Flink

StarRocks

Job description

A technology services firm is seeking a Platform Support Specialist to ensure reliable operation of enterprise platforms. The candidate should have 3–5 years of experience in platform and application support, familiarity with SRE/DevOps practices, and proficiency in cloud environments. Responsibilities include 24/7 platform monitoring, incident management, and collaboration with engineering teams. This hybrid role allows for flexible work arrangements, based in Charlotte, NC or Dallas, TX.