Platform Reliability Engineer

Natural; San Francisco (CA); Hybrid; USD 150,000 - 190,000; Full time

Job summary

Natural is seeking an Infrastructure Engineer to build and operate the systems that power our platform. You’ll shape cloud architecture, mesh networking, event pipelines, webhook delivery, and CI/CD with a focus on production reliability and resilience.

You will collaborate with senior engineers to design robust systems and improve incident response, observability, and retries. This role emphasizes pragmatic engineering and performance in a fast-moving startup environment.

Qualifications

• Experience designing scalable cloud systems.
• Hands-on with distributed event pipelines and retry/idempotency.
• Strong focus on production reliability and observability.

Responsibilities

• Build and operate core infrastructure that powers all systems.
• Design and maintain cloud architectures and network fabrics.
• Implement robust CI/CD pipelines for production readiness.
• Improve observability, incident response, and fault tolerance.

Skills

Cloud architecture

Mesh networking

Event pipelines

Webhook delivery

CI/CD

Observability

Reliability engineering

Tools

Datadog

Job description

Natural is seeking an Infrastructure Engineer to build and operate the systems that power our platform. You’ll shape cloud architecture, mesh networking, event pipelines, webhook delivery, and CI/CD with a focus on production reliability and resilience.

You will collaborate with senior engineers to design robust systems and improve incident response, observability, and retries. This role emphasizes pragmatic engineering and performance in a fast-moving startup environment.