Platform Product Strategy Lead

Citigroup Inc.; Irving (TX); On-site; USD 139,000 - 208,000; Full time

Job summary

Citigroup Inc. in Irving, Texas is seeking a Technology Product Management Lead Analyst to guide platform product strategy, lead back-to-back release planning, and drive cross-functional collaboration across business and technology teams.

You will define KPIs, oversee portfolio trade-offs, and champion risk-aware decision making while advancing platform capabilities and customer value. The role emphasizes strong leadership, strategic thinking, and hands-on experience with product management

Qualifications

• 6-10 years of relevant experience in product line management, e-commerce, and/or strategic planning role.
• Significant experience building complex business and/or transactional models.
• Demonstrated experience as a strong leader who can prioritize well, communicate clearly and compellingly, effectively influencing across cross functional teams.
• Shown strong ability to apply project management skills including project estimation and risk mitigation
• Knowledge of business process modeling techniques, requirements gathering, and documentation tools (e.g., JIRA, Confluence, or other BPM tools)
• Strong analytical thinking and problem-solving abilities.
• Experienced in using AI productivity tools is preferred
• Experience in managing and implementing successful projects
• Excellent knowledge of Retail Banking, especially on branch applications is a plus

Responsibilities

• Leads the working backwards documents for a platform product release
• Uses or commissions research, studies and focus groups to identify best-of-breed benchmarks for solving business problems
• Identifies innovations and leads “test and learn” experiments to create platform products that increase customer value
• Defines and measures the KPIs for a platform product
• Is able to make trade-off decisions on multiple platform products in a portfolio
• Develops business and platform requirements for either one platform component of a large platform product or a narrow product
• Leverages tools such as Ignite for reusability of APIs and platform services
• Determines release goals for a narrow platform product or a component of a large product
• Identifies best practices for continuous product development improvement
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Leadership

Project management

Business analysis

AI productivity tools

Retail Banking knowledge

Education

Bachelor’s/Master’s degree

Tools

JIRA

Confluence

Job description

Citigroup Inc. in Irving, Texas is seeking a Technology Product Management Lead Analyst to guide platform product strategy, lead back-to-back release planning, and drive cross-functional collaboration across business and technology teams.

You will define KPIs, oversee portfolio trade-offs, and champion risk-aware decision making while advancing platform capabilities and customer value. The role emphasizes strong leadership, strategic thinking, and hands-on experience with product management