Platform Product Lead, Device OS & IoT at Scale

RL People; Dallas (TX); On-site; USD 140,000 - 170,000; Full time

Job summary

RL People in Dallas, TX is seeking a Senior Product Manager, Device OS – Appliances, to own the strategy and roadmap for the Appliance Platform—the foundational software powering devices across customer environments.

You’ll partner with Engineering, Robotics, Infrastructure and Operations to translate complex technical challenges into a clear product vision, drive provisioning, updates, security and decommissioning, and shape how the platform scales for future devices.

Qualifications

• 5+ years of experience in Product Management.
• Experience with infrastructure, enterprise software, IoT, edge computing, cloud platforms or operating systems.
• Strong technical aptitude and ability to work closely with engineering teams.
• Proven track record translating complex challenges into product strategy.
• Excellent communication and stakeholder management skills.

Responsibilities

• Own the product strategy, vision and roadmap for the Appliance Platform.
• Lead development of provisioning, configuration, updates, version management and decommissioning.
• Drive improvements in fleet health, monitoring, uptime, diagnostics, remote management and alerting.
• Own platform capabilities including connectivity, edge services, hardware abstraction, observability and resilience.
• Develop operator experiences, dashboards, reporting and diagnostics.
• Translate feedback into clear requirements and priorities.
• Partner with Engineering, Robotics, Infrastructure, Design, Operations and Customer teams to deliver the roadmap.
• Balance customer needs with long-term platform investment, scalability and reliability.
• Define and track success metrics such as uptime and update success.
• Build a scalable platform for future devices and applications.

Skills

Product management

Stakeholder communication

Technical collaboration

IoT domain knowledge

Roadmapping

Job description

RL People in Dallas, TX is seeking a Senior Product Manager, Device OS – Appliances, to own the strategy and roadmap for the Appliance Platform—the foundational software powering devices across customer environments.

You’ll partner with Engineering, Robotics, Infrastructure and Operations to translate complex technical challenges into a clear product vision, drive provisioning, updates, security and decommissioning, and shape how the platform scales for future devices.