Platform Operations Engineer

Base-2 Solutions, LLC.; Bethesda, Northern (MD, KY); Hybrid; USD 110,000 - 170,000; Full time

Job summary

Base-2 Solutions, LLC. is seeking a Platform Operations Engineer to support the DOMEX Technology Platform. You will ensure uptime, performance, and capacity for a Kubernetes-based microservices stack and collaborate with cross-functional teams to deliver reliable OSINT capabilities.

The role involves monitoring, incident response, and driving reliability metrics (SLIs/SLOs). A DoD 8570.01 IAT Level II+ certification and security clearances are part of the requirements.

Qualifications

• BS in Engineering, Computer Science, Systems Engineering, or related field (or equivalent experience) with 8+ years of relevant experience.
• Master's degree with 6+ years of relevant experience.

Responsibilities

• Ensure uptime, performance, and capacity planning for a large-scale big data production platform with a microservice architecture.
• Leverage monitoring tools to proactively detect and resolve issues.
• Lead triage, troubleshooting, root cause analysis, and post-incident reviews.
• Define and track reliability metrics such as SLIs and SLOs.
• Participate in SAFe Agile release planning, scrums, design sessions, bug triage, and cross-team coordination.

Skills

Kubernetes

GitLab Pipelines

Linux

Java

Python

React

Appian

Elasticsearch

PostgreSQL

Kafka

AWS Cloud

SAFe Agile

SLIs/SLOs

Education

BS in Engineering/CS/Systems Engineering (or related)

MS in Engineering/CS (optional with experience)

Tools

Docker

Kubernetes

Grafana/Prometheus

Job description

Position Summary

Base-2 Solutions is seeking a Platform Operations Engineer to join a high-impact team supporting the design, development, and deployment of a modern technology stack for the DOMEX Technology Platform (DTP). This role supports the mission to centralize and standardize the Tasking, Collection, Processing, Exploitation, and Dissemination (TCPED) of Open Source Intelligence (OSINT) across the Defense Intelligence Enterprise. The position involves ensuring availability, reliability, and performance of a full stack, containerized microservices platform and collaborating with multidisciplinary teams.

Essential Duties and Responsibilities

• Ensure uptime, performance, and capacity planning for a large scale big data production platform with a microservice architecture running on Kubernetes, Elasticsearch, PostgreSQL, Kafka, and technologies such as Java, Python, React, and low code tools like Appian.
• Leverage monitoring tools to proactively detect and resolve issues.
• Lead triage, troubleshooting, root cause analysis, and post incident reviews.
• Define and track reliability metrics such as SLIs and SLOs.
• Participate in SAFe Agile release planning, scrums, design sessions, bug triage, and cross team coordination.

Required Qualifications

• BS in Engineering, Computer Science, Systems Engineering, or related field (or equivalent experience) with 8+ years of relevant experience; 6+ years with a Master's; additional experience may substitute for a degree.
• At least one DoD 8570.01 M IAT Level II+ certification (e.g., Security+ CE, CySA+, CCNA Security, SSCP, CISSP (or Associate)).
• Ability to obtain Privileged User Account (PUA) certification.
• Experience with Kubernetes, GitLab pipelines, Linux, and containerized environments.
• Experience supporting enterprise scale production systems.
• Experience with cloud services (preferably AWS) and cloud infrastructure.
• Familiarity with Elasticsearch, PostgreSQL, Logstash, Kibana, and Keycloak.
• Demonstrated success in cross functional coordination and execution.
• Strong communication skills and the ability to perform under pressure during incidents.

Preferred Qualifications

• Experience with Agile methodologies.
• Experience with creating customized dashboards to track SLIs and other key performance indicators.
• Development experience (Bash, PowerShell, SALT, Python, Groovy, Java, etc.).
• Experience with Appian or other low-code platforms.
• Experience with technologies such as Kafka, AMQP/JMS, Prometheus/Grafana, GPU-based Kubernetes, SALT automation, Nexus, or GraphQL.
• Knowledge of security best practices (authN/Z, secrets management, data protection).
• Infrastructure-as-code experience (CloudFormation, Terraform, Pulumi).
• AWS cloud certifications.

Required Education and Experience Equivalency

• BS in Engineering, Computer Science, Systems Engineering, or related field (or equivalent experience) with 8+ years of relevant experience.
• Master's degree with 6+ years of relevant experience.

Required Certifications

• At least one DoD 8570.01 M IAT Level II+ certification (e.g., Security+ CE, CySA+, CCNA Security, SSCP, CISSP (or Associate)).
• Ability to obtain Privileged User Account (PUA) certification.

Required Security Clearance

• Active Top Secret/SCI

Equal Employment Opportunity

Base-2 Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, sexual orientation, gender identity, genetic information, protected veteran status, or any other characteristic protected by law, and will not be discriminated against on the basis of disability. Learn more: base-2solutions.com/eeo