Platform Operations Manager

RPMGlobal; Bethesda, Northern (MD, KY); Hybrid; USD 140,000 - 180,000; Full time

Job summary

Base-2 Solutions seeks a Platform Operations Manager to lead the design, development, and deployment of a modern technology stack for the DOMEX Data Discovery Platform (D3P) Modernization Program. This role ensures uptime and performance of a containerized microservices platform and fosters a strong DevSecOps culture.

The candidate will guide a team of system administrators, collaborate with systems engineers, and participate in SAFe release planning within a fast-paced environment.

Qualifications

• BS in Engineering, CS, Systems Eng or related field with 15+ years of experience (or 13+ with Master's).
• At least one DoD 8570.01-M IAT Level II+ certification (e.g., Security+ CE, CySA+, CCNA Security, SSCP, CISSP).
• Ability to obtain Privileged User Account (PUA) certification.
• Experience with Kubernetes, GitLab pipelines, Linux, and containerized environments.
• Experience with enterprise-scale production systems.
• Experience with cloud services (preferably AWS).
• Familiarity with Elasticsearch, PostgreSQL, Logstash, Kibana, and Keycloak.
• Proven cross-functional coordination and execution.
• Team leadership and line management experience.
• Strong communication skills and ability to perform under pressure during incidents.

Responsibilities

• Ensure uptime, performance, and capacity planning for a large-scale big data platform with a microservice architecture on Kubernetes and related tech.
• Leverage monitoring tools to proactively detect and resolve issues.
• Lead triage, troubleshooting, root-cause analysis, and post-incident reviews.
• Define and track reliability metrics including SLIs and SLOs.
• Lead a team of system administrators supporting a help desk during core hours; mentor staff.
• Partner with systems engineers to design solutions and support architectural alignment.
• Participate in SAFe Agile release planning, scrums, and cross-team coordination.

Skills

Team leadership

Incident management

Cross-functional coordination

Communication

DevSecOps culture

SAFe Agile

Education

Bachelor's degree in Engineering/CS/Systems Engineering or related field

Master's degree in related field

Tools

Kubernetes

GitLab pipelines

Linux

Containerization

Elasticsearch

PostgreSQL

Logstash

Kibana

Keycloak

Appian

Job description

Position Summary

Base-2 Solutions is seeking a Platform Operations Manager to lead the design, development, and deployment of a modern technology stack supporting the DOMEX Data Discovery Platform (D3P) Modernization Program. This role supports the mission to centralize and standardize the Tasking, Collection, Processing, Exploitation, and Dissemination (TCPED) of Open Source Intelligence (OSINT) across the Defense Intelligence Enterprise. The position requires ensuring availability, reliability, and performance of a full-stack, containerized microservices platform and fostering a strong DevSecOps culture while collaborating with multidisciplinary teams in a fast-paced environment.

Essential Duties and Responsibilities

• Ensure uptime, performance, and capacity planning for a large-scale big data production platform with a microservice architecture running on Kubernetes, Elasticsearch, PostgreSQL, Kafka, and technologies such as Java, Python, React, and low-code tools like Appian.
• Leverage monitoring tools to proactively detect and resolve issues.
• Lead triage, troubleshooting, root-cause analysis, and post-incident reviews.
• Define and track reliability metrics including SLIs and SLOs.
• Lead a team of system administrators supporting a help desk during core hours; set technical standards and mentor staff.
• Partner with systems engineers to design solutions, contribute to documentation, and support architectural alignment.
• Participate in SAFe Agile release planning, scrums, design sessions, bug triage, and cross-team coordination.

Required Qualifications

• BS in Engineering, Computer Science, Systems Engineering, or related field (or equivalent experience) with 15+ years of relevant experience; 13+ years with a Master's; additional experience may substitute for a degree.
• At least one DoD 8570.01-M IAT Level II+ certification (e.g., Security+ CE, CySA+, CCNA Security, SSCP, CISSP (or Associate)).
• Ability to obtain Privileged User Account (PUA) certification.
• Experience with Kubernetes, GitLab pipelines, Linux, and containerized environments.
• Experience supporting enterprise-scale production systems.
• Experience with cloud services (preferably AWS) and cloud infrastructure.
• Familiarity with Elasticsearch, PostgreSQL, Logstash, Kibana, and Keycloak.
• Demonstrated success in cross-functional coordination and execution.
• Team leadership and line management experience.
• Strong communication skills and ability to perform under pressure during incidents.

Preferred Qualifications

• Experience with Agile methodologies.
• Development experience with Bash, PowerShell, SALT, Python, Groovy, Java, etc.
• Experience with Appian or other low-code platforms.
• Experience with technologies such as Kafka, AMQP/JMS, Prometheus/Grafana, GPU-based Kubernetes, SALT automation, Nexus, or GraphQL.
• Knowledge of security best practices including authentication/authorization, secrets management, and data protection.
• Infrastructure-as-code experience with CloudFormation, Terraform, Pulumi.
• AWS cloud certifications.

Required Education and Experience Equivalency

• BS in Engineering, Computer Science, Systems Engineering, or related field (or equivalent experience) with 15+ years of experience.
• Master's degree with 13+ years of experience.

Required Certifications

• At least one DoD 8570.01-M IAT Level II+ certification (e.g., Security+ CE, CySA+, CCNA Security, SSCP, CISSP (or Associate)).
• Ability to obtain Privileged User Account (PUA) certification.

Required Security Clearance

• Active Top Secret/SCI