Platform Manager

Industrial Electric Manufacturing; United States; Remote; USD 70,000 - 105,000; Full time

Job summary

IEM in the United States is seeking a Platform Manager to lead order lifecycle coordination with customers and internal teams, ensuring alignment from order entry through delivery.

You will work with engineering, sales, and delivery partners, manage documentation, and help optimize processes while supporting customer success and effective reporting. This remote role offers growth and competitive compensation.

Qualifications

• Bachelor’s degree in Business, Mathematics, Computer Science, or Engineering required.
• Minimum 2–4 years of experience in a Project Management or similar role.

Responsibilities

• Maintain and/or develop systems to track orders from entry to shipment to ensure on-time delivery.
• Support bid processes with order management activities alongside senior leaders.
• Coordinate with internal departments and customers to achieve on-time shipment.
• Review customer Purchase Orders and resolve commercial/technical issues.
• Prepare orders for entry and manage related documents.
• Work with engineering, quotations, sales, and customers to manage change orders.

Skills

Project management

Education

Bachelor's degree in Business, Mathematics, Computer Science, or Engineering

Job description

At IEM, we’re not just building innovative electrical distribution systems, we’re shaping the future. IEM is dedicated to delivering world-class solutions for complex power needs. After 75 years, we continue to push the boundaries of what’s possible. Whether you’re an experienced professional or just starting out, you’ll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world’s most dynamic markets.

Platform Manager

Location: US Remote

Reports To: Director, Platform Execution & Delivery

Salary Range: $70,000 - $105,000 Annually

Position Summary

This position is responsible for effectively managing and maintaining relationships between thecompany and our customers during the order cycle by working directly with customers to access andhelp meet their needs.

Key Responsibilities

• Maintain and/or develop proven systems to track orders from order entry to shipment/delivery toensure timeliness of shipment to meet customer’s expectation.
• Maintain strong support for and interact with the Sr. Platform Manager, Director of PlatformExecution and Delivery, and Strategic Platforms Division Director of Sales in the bid process, whichincludes all order management activities.
• Coordinate with other internal departments and customers to achieve on-time shipment.
• Review customer Purchase Order and resolves any commercial/technical issues.
• Prepare order for entry along with managing all associated documents and correspondence.
• Participate in engineering handoff meetings when applicable.
• Work with engineering and customer through the submittal and release process.
• Work with engineering, quotations, sales and customer to manage change orders.
• Work with field service to schedule and resolve manufacturing deficiencies and site commissioning.
• Work with client-specified integrator by communicating schedule and providing technical supportservices
• Prepare cost proposals and deliver to clients for customer-driven order revisions.
• Use system generated reports or develop effective reports that track order status and flag potentialissues with orders.
• Proactively anticipate, identify and resolve possible issues with orders that may cause delays orother customer complaints.
• Perform other duties, which may be required by supervisor.

Qualifications

• Bachelor’s degree in Business, Mathematics, Computer Science, or Engineering required.
• Minimum 2-4 years of experience in a Project Management or similar position.

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Why Join IEM

At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey.

We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at https://www.iemfg.com/careers

Non-Discrimination Statement

IEM does not discriminate against any applicant based on any characteristic protected by law.

Privacy

Information collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's Workforce Member Privacy Policy.