Platform Lead — Experience Management & AI Enablement

jacksonlewis; Illinois; On-site; USD 110,000 - 160,000; Full time

Job summary

Jackson Lewis P.C. is seeking a Platform Owner and Administrator to manage the firm's Litera Foundation experience management system. You will oversee configuration, data quality, integrations, and user training to support practice groups and business services.

The role emphasizes data governance, taxonomy development, and scalable workflows, with a focus on AI-enabled analytics and efficient adoption across the firm.

Qualifications

• Experience managing enterprise experience platforms and data
• Strong data governance, taxonomy, and validation skills
• Proven ability to design and optimize workflows and adoption programs

Responsibilities

• Oversee day-to-day administration of Litera Foundation and related modules
• Lead platform rollouts, upgrades, and performance improvements
• Define data quality standards and ensure accurate profiles and narratives
• Design automated workflows for capturing experience data from lawyers and professionals
• Collaborate with IT, Data Services and vendors to implement integrations and AI readiness
• Develop dashboards and analytics to highlight capabilities and opportunities

Skills

Experience management

Data governance

Workflow design

AI enablement

Training & adoption

Stakeholder management

Vendor management

Project management

Tools

Litera Foundation

Job description

Jackson Lewis P.C. is seeking a Platform Owner and Administrator to manage the firm's Litera Foundation experience management system. You will oversee configuration, data quality, integrations, and user training to support practice groups and business services.

The role emphasizes data governance, taxonomy development, and scalable workflows, with a focus on AI-enabled analytics and efficient adoption across the firm.