Platform Experience Leader: AI-Driven UX & Strategy

Workiva Inc.; Iowa (LA); Hybrid; USD 177,000 - 284,000; Full time

Benefits offered by this job

Discretionary bonus

Restricted Stock Units

401(k) match

Comprehensive employee benefits

Job summary

Workiva Inc. seeks a Principal Product Designer to lead the experience strategy for the Workiva Platform, focusing on AI experiences, systems thinking, and workflow transformation across enterprise use cases.

This senior design leadership role shapes the long-term vision, mentors designers, and partners with product and engineering to evolve the platform with scalable design systems and trusted human-in-the-loop workflows.

Qualifications

• 10+ years of experience in product design, UX, or related fields, with significant work on platform or enterprise products.
• Bachelor’s degree in Design, HCI, or a related field (or 8 years of experience and a Master’s degree; or a PhD with 6 years of experience).
• Track record of delivering 0→1 products and scaling them in market.

Responsibilities

• Lead platform UX strategy across the Workiva Platform, aligning design direction with product strategy, platform architecture, and business goals.
• Shape AI-powered experiences, including generative interfaces, intelligent automation, recommendations, and decision-support workflows.
• Rethink and redesign existing workflows to create simpler, faster, and more intuitive experiences across complex enterprise use cases.
• Design human-in-the-loop moments and ensure clarity and trust in AI-enabled workflows.
• Solve complex system challenges by combining research, product insight, data, and technical constraints into scalable solutions.
• Drive experience architecture by establishing reusable patterns, interaction models, and information architecture across a multi-product ecosystem.
• Influence technical direction by partnering with Product and Engineering leadership to shape platform direction, service design, data flows, and implementation choices.
• Advance design systems and governance to support consistency, flexibility, and innovation at scale.
• Mentor senior talent by coaching Lead and Senior Designers and raising craft standards.

Job description

Workiva Inc. seeks a Principal Product Designer to lead the experience strategy for the Workiva Platform, focusing on AI experiences, systems thinking, and workflow transformation across enterprise use cases.

This senior design leadership role shapes the long-term vision, mentors designers, and partners with product and engineering to evolve the platform with scalable design systems and trusted human-in-the-loop workflows.