Platform Engineering Leader - Salesforce

greatamerica; Cedar Rapids (IA); On-site; USD 180,000 - 240,000; Full time

Job summary

GreatAmerica Financial Services is seeking an experienced Platform Engineering Leader - Salesforce to lead a high-performing team of Platform Administrators. You will define and drive the Salesforce platform strategy, prioritize platform initiatives, and ensure secure, scalable solutions across essential enterprise platforms.

You will collaborate with Product, Engineering, and IAM teams, stay current with Salesforce releases, and promote DevOps and continuous delivery while upholding governance

Qualifications

• Experience leading platform administration teams for enterprise platforms.
• Strong communication and leadership skills.
• Knowledge of Salesforce platform administration and security practices.

Responsibilities

• Lead, mentor, and grow a team of Platform Administrators with a culture of innovation.
• Define and execute Salesforce platform administration strategy and roadmap.
• Own end-to-end delivery of Salesforce platform initiatives with quality and stakeholder satisfaction.
• Establish controls for privileged access and data governance; ensure platform health.
• Collaborate with Product and Engineering teams to implement integrations and customizations.
• Participate in Agile ceremonies and contribute to SAFe release planning.

Skills

Platform leadership

Team leadership

Agile ceremonies

DevOps mindset

Communication

Tools

Salesforce

OpenAPI

APIs

IAM

Job description

GreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth.

We Are Looking to Add a Key Member to Our Technology Team!

GreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, principle-centered business philosophy, and team-based operating approach are crucial to our success and growth.

GreatAmerica is structured in cross-functional product teams that allow individuals to make informed decisions that benefit the company and our customers. There is no doubt that we are building the greatest company of its kind, offering the finest products and services available anywhere. When you are part of the GreatAmerica team, you are part of the future, part of an opportunity to grow professionally and to reach your potential while enjoying your work.

As Platform Administration Leader, you will lead a high-performing team of Platform Administrators to deliver secure, scalable, and innovative solutions across GreatAmerica's key enterprise platforms. You'll combine deep technical expertise with strategic leadership to drive platform excellence, team growth, and business impact.

As a Platform Engineering Leader - Salesforce, you will:

Team Leadership

• Lead, mentor, and grow a team of Platform Administrators, fostering a culture of innovation, collaboration, and continuous learning.
• Conduct regular 1:1s, performance reviews, and career development planning.
• Advocate for the team's priorities within the broader engineering and product organization.
• Recruit and retain top talent.
• Promote a DevOps mindset and continuous delivery culture.
• Create inclusive, high-trust environments that empower individuals and teams.

Platform Strategy

• Define and execute Salesforce platform administration strategy and roadmap
• Drive platform adoption, optimization, simplification and technical debt reduction.
• Evaluate new platform capabilities and recommend opportunities for business use cases.

Technical Delivery & Innovation

• Own end-to-end delivery of GreatAmerica's key enterprise/ Salesforce platforms initiatives, ensuring quality, timeliness, and stakeholder satisfaction.
• Stay current with platform capabilities and releases. Review, Plan and Communicate Salesforce major releases.
• Stay current with Financial Industry platform capabilities, releases, and ecosystem trends.
• Drive innovation through evaluation and adoption of new enterprise platform features, tools, and integrations.
• Ensure compliance with security, data privacy, and regulatory requirements.
• Participate in Solution Review and Architecture Review Forums to uphold platform integrity and best practices.

Architecture, Governance & Administration/Development

• Own the end-to-end administration of one or more enterprise/Salesforce platforms
• Establish appropriate controls for privileged access and segregation of duties.
• Oversee licenses usage, user profiles, permission sets, roles, sharing, security, data quality, workflows, reports / dashboards and other platform configurations.
• Partner with IAM for automating user access management.
• Review / Evaluate third party packages with vendors and business stakeholders
• Implement robust logging, monitor system performance, availability, and usage; proactively address issues and optimize performance.
• Collaborate with engineering and business teams to implement customizations, workflows, and integrations.
• Maintain platform documentation, configuration standards, and change logs.
• Ensure platforms comply with data governance, privacy, and regulatory requirements.
• Partner with vendors and internal stakeholders for support escalations, roadmap planning, and feature adoption.
• Troubleshoot and resolve enterprise platform issues, ensuring platform health.

Integration & Data Collaboration

• Provide OpenAPI Specifications (OAS) for external teams integrating with enterprise platforms.
• Collaborate with other teams on data modeling, access, and integration concerns.
• Extend support for functional and non-functional testing teams to ensure quality delivery.

Collaboration & Agile Execution

• Partner closely with Product Owners and cross-functional teams to understand business needs and translate them into technical solutions.
• Participate in agile ceremonies, including sprint planning, demos, grooming, and standups.
• Contribute to design discussions, solution reviews, and process improvements.
• Support cross-team dependencies and contribute to Agile Release Train planning (SAFe framework experience is a plus).

To be successful in this role you will need:

• Candidates must possess exceptional interpersonal skills to communicate effectively with internal & external resources, clients, and third parties
• Strong ne