Platform Engineer - End-to-End, AI-Driven Impact

Siena AI; United States; Remote; USD 140,000 - 180,000; Full time

Benefits offered by this job

Equity or stock grants

Learning budget

Job summary

Siena AI is hiring for a role that tackles the toughest production issues, driving end-to-end fixes and building automation to prevent recurrence. You will engage directly with customers, diagnose root causes, and ship solutions that scale across our platform.

The role is ideal for engineers who want ownership, rapid impact, and a path to Forward Deployed Engineer or platform engineering, in a globally distributed, async-friendly team.

Qualifications

• Experience solving customer-facing production issues end-to-end.
• Ability to talk to customers directly and resolve issues live.
• Experience building automation to prevent recurrence of problems.

Responsibilities

• Own hard problems end to end across APIs, integrations, and client-side code.

Skills

Problem solving

Customer communication

Automation

AI prompts

Code reading

JavaScript/TypeScript

Node.js

React

SQL (PostgreSQL)

Tools

Node.js

TypeScript

React

Express

Claude Code

Job description

Siena AI is hiring for a role that tackles the toughest production issues, driving end-to-end fixes and building automation to prevent recurrence. You will engage directly with customers, diagnose root causes, and ship solutions that scale across our platform.

The role is ideal for engineers who want ownership, rapid impact, and a path to Forward Deployed Engineer or platform engineering, in a globally distributed, async-friendly team.