Platform Engineer – Data Pipelines & AI Integrations

TEKsystems; San Jose (CA); Hybrid; USD 96,000 - 110,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

PTO & leave

Job summary

TEKsystems is seeking a Software Development Engineer to design, develop, and scale solutions within our Customer Success Management ecosystem. This role focuses on building integrations, data pipelines, and platform extensions across Gainsight NXT and our enterprise tech stack.

The ideal candidate will combine strong engineering expertise with knowledge of data models, APIs, and enterprise platforms while contributing to AI-driven solutions in Customer Success.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).
• 5+ years of professional software development experience in enterprise or SaaS environments.
• Strong skills in SQL, Python, Java, or C# for backend/data engineering.
• Experience with Gainsight NXT configuration is highly desirable; alternatively, Salesforce or Microsoft Dynamics configuration experience is strongly valued.
• Experience developing integrations with CRM platforms and middleware/iPaaS (SnapLogic or equivalent).
• Proficiency with cloud platforms (Microsoft Azure preferred) and distributed data systems (Databricks, Spark).
• Experience with frontend/UI frameworks (JavaScript, React, Angular, or equivalent) and building data-driven dashboards.
• Familiarity with REST APIs, event-driven architectures, and microservices.
• Strong problem-solving, debugging, and performance optimization skills.
• Interest or experience in AI/ML solutions for enterprise workflows.

Responsibilities

• Design and implement scalable solutions within Gainsight NXT and CRM platforms, incl. rules, workflows, dashboards, and data models.
• Build and maintain integrations across CRM platforms and middleware to ensure seamless data flow and automation.
• Develop data models, pipelines, and transformations supporting health scoring, lifecycle management, and predictive analytics.
• Collaborate with architects and PMs to prototype and deploy AI-driven features like sentiment analysis and predictive insights.
• Ensure solutions are secure, reliable, and performant with enterprise data governance and monitoring.
• Partner with analysts, product owners, and Scrum teams to translate requirements into deliverables.
• Research and adopt new technologies and practices to improve development efficiency and scalability.

Skills

Gainsight NXT

Azure

CRM Platform Experience

Python

Databricks

SQL

Java

Frontend/UI Frameworks

Microservices

Education

Bachelor's degree in Computer Science, Engineering, or related field

Tools

Gainsight NXT configuration

Salesforce configuration

Microsoft Dynamics configuration

SnapLogic

Databricks

Azure

Job description

TEKsystems is seeking a Software Development Engineer to design, develop, and scale solutions within our Customer Success Management ecosystem. This role focuses on building integrations, data pipelines, and platform extensions across Gainsight NXT and our enterprise tech stack.

The ideal candidate will combine strong engineering expertise with knowledge of data models, APIs, and enterprise platforms while contributing to AI-driven solutions in Customer Success.