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Ludus is seeking a Platform Engineer to build and maintain scalable infrastructure, ensuring reliability and performance for a growing SaaS platform. The role focuses on migrating to AWS, automating deployments, and strengthening observability while collaborating with a fast-moving engineering team.
You will work with PHP/Laravel stacks, Linux, Nginx, Docker, and Terraform, contributing to infrastructure strategy and on-call incident handling.
We are looking for a Platform Engineer to help us build and maintain our infrastructure, ensure system reliability, and optimize application performance at scale.
Ludus is a SaaS company that builds digital tools trusted by thousands of organizations of all sizes to power their event ticketing, marketing, fundraising, retail and registration needs.
The Platform Engineer at Ludus is responsible for expanding and managing the web services that power the company’s ecosystem. This role involves designing and implementing scalable, high-performing solutions for servers, databases, and deployment strategies.
The position plays a key part in building a sustainable and reliable future for Ludus’ growing platform and user base. With a strong understanding of business goals, the Platform Engineer helps shape architecture and development operations across the suite of applications.
Beyond modernizing core systems and optimizing performance, this role plays a strategic part in scaling reliability through improved redundancy and better distribution of infrastructure expertise across the team.
Responsibilities include hands‑on work with database backups, server deployments, monitoring, and other key infrastructure tasks that help maintain system stability and reliability.
The Platform Engineer will be an important part of a collaborative engineering team and have the opportunity to contribute meaningfully to a fast‑growing product while shaping the future of infrastructure at Ludus.
IMPORTANT NOTE:
While our team generally works during standard business hours (9–5), Ludus offers a flexible work environment. We encourage employees to work in a way that suits them best. However, this is not a strict 9–5 job. While it’s incredibly rare, there may be occasions when urgent issues require immediate attention outside of normal hours. We maintain a rotating on‑call schedule (approximately 5‑6 weeks/year) to ensure fair distribution of any after‑hours responsibilities among team members. If you’re uncomfortable with the possibility of jumping in to help during emergencies or participating in our on‑call rotation, this may not be the right role for you.
Application Stack: PHP and Laravel (TALL Stack) with a MySQL database. We are migrating to Laravel while maintaining our legacy system. The Platform Engineer will help stabilize and optimize both
Infrastructure: Linux, Nginx, Docker, Ansible, Cloudflare, Terraform
Cloud Provider: We use Digital Ocean as our cloud provider, but we are in the process of moving to AWS and would be looking for this Platform Engineer to be heavily involved in that migration
At Ludus, our mission is to bring people together through shared experiences. It’s a big goal that allows for limitless expansion to make a difference in the world.
We move fast and are constantly learning and adapting. We embrace low process and high trust to navigate change and figure out what works.
We believe success is never final and when you think it is, that is when you fail. For us, success is a sum of small efforts, including trial and error, so we move at an unrelenting weekly pace.
In order to grow as a company and individually, discomfort is necessary so we can continue exploring new ideas and push ourselves to build quality tools to offer the best solutions for our customers.
If you prefer a hand‑holding environment where everything is black and white, that’s not us. If you’re a self‑starter and can thrive in controlled chaos, Ludus is the place for you — it’s time to find your role
Help migrate our infrastructure from Digital Ocean to AWS
Infrastructure automation and configuration management
Helping to manage our database integrity and reliability through backups, read replicas, setting up monitoring tools, and other necessary database operations
Create, architect, monitor, and troubleshoot our system infrastructure
Develop and provide operational support for full‑stack software applications
Capacity planning, testing, and performance optimization
Fault tolerance, disaster recovery, incident response and analysis
Release management and deployment automation
Help ensure network and server security across our various communicating servers
Increase system resilience and serve larger customer volumes through code, server configuration, and other system scaling methodologies
Optimizing and managing our CI/CD pipelines for improved release confidence and reduced regression
Research, development, and leadership in regards to ways we can improve our overall systems at Ludus
Increase our valuable observability, implementing alerting with Cloudwatch and other tools to identify system performance issues before our customers do
Assist in MySQL performance tuning and optimizations when needed.
Help triage and handle infra‑related incidents and participating in our rotating on‑call schedule
5+ years of experience with cloud and server technologies
2+ years experience with AWS for infrastructure management
Strong understanding of Continuous Integration and deployment strategies with common DevOps tools, Linux servers, and the web application deployment
Strong understanding of MySQL relational databases, the ability to configure read replicas and backups, archiving/partitioning and troubleshooting performance issues
Familiarity with Nginx & PHP environments (php‑fpm, swoole, frankenphp, etc)
Understanding of fundamental design principles behind a scalable application
Some hands‑on experience or familiarity with Docker, Ansible, Cloudflare (Workers, Firewall, Load Balancing), and MySQL replication
Experience writing secure, well‑tested code and identifying vulnerabilities.
Strong debugging skills, including profiling, query optimization, and performance tuning.
Familiarity with common web technologies and frameworks like PHP/Laravel
Experience with edge technologies like Cloudflare
Experience with observability and logging technologies
Familiarity with WebSockets or event‑driven architectures
Exposure to infrastructure‑as‑code tools like Terraform, OpenTofu, Pulumi, etc
Background in load testing and high‑concurrency optimization
Past experience as a Software Engineer
Experience working through compliance audits and approvals (PCI, SOC‑2, etc)
Autonomous in their ability to develop software and ask questions
Ability to collaborate with humility and curiosity in a team environment
Ability to provide thoughtful technical solutions to code and architecture without over‑engineering solutions
Ability to communicate technical concepts and trade offs to non technical stakeholders
A strong capability to work with engineers to solve local dev environment and production issues that arise