Platform & Data Operations Director, Client360

J.P. Morgan; New York (NY); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Comprehensive health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Backup childcare

Job summary

J.P. Morgan is seeking a Platform and Data Operations Director to drive data operations and enhance Client360 initiatives. This role requires over 8 years of experience in platform management, a strategic approach to leading cross-functional teams, and excellence in stakeholder engagement. The new hire will coach teams, oversee execution, and leverage analytics to improve operations. Benefits include health coverage, retirement plans, and mental health support, reflecting commitment to employee well-being and diversity.

Qualifications

• 8+ years experience in product delivery, project management, or technology applications.
• Extensive knowledge in platform management and data operations.
• Proven ability to influence platform adoption and stakeholder engagement.

Responsibilities

• Develop and execute strategic initiatives for Client360.
• Oversee planning, execution, and risk management for data operations.
• Coach teams on best practices in platform and data management.

Skills

Platform management

Data operations

Process improvement

Strategic planning

Data analytics

Stakeholder management

Cross-functional leadership

Problem-solving

Communication

Emerging technologies

Education

Bachelor's degree in relevant field

Advanced degree in Computer Science, Data Science, Business, or related field

Job description

J.P. Morgan is seeking a Platform and Data Operations Director to drive data operations and enhance Client360 initiatives. This role requires over 8 years of experience in platform management, a strategic approach to leading cross-functional teams, and excellence in stakeholder engagement. The new hire will coach teams, oversee execution, and leverage analytics to improve operations. Benefits include health coverage, retirement plans, and mental health support, reflecting commitment to employee well-being and diversity.