Platform Adoption Architect

fullthrottle.ai®; United States; On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Flexible working hours

Training materials and resources

Career growth opportunities

Job summary

A leading AdTech company is seeking a Platform Success Specialist to drive agency onboarding and optimize campaign activation. The role involves managing client relationships, troubleshooting technical issues, and ensuring a seamless experience for agencies using their platform. Ideal candidates will have over 5 years of experience in digital media, exhibit strong technical fluency, and be adept at using various AdTech tools. This position is critical in enhancing agency confidence and fostering long-term operational success.

Qualifications

• 5+ years of experience managing technically complex client relationships.
• Experience onboarding agencies or advertisers onto marketing platforms.
• Strong working knowledge of identity and audience data.

Responsibilities

• Lead agencies through onboarding and ensure a smooth workflow activation.
• Troubleshoot implementation issues and facilitate feedback loops.
• Build documentation and training materials for agency empowerment.

Skills

Client relationship management

Technical troubleshooting

Workflow architecture

AI tools proficiency

Campaign activation mechanics

Education

5+ years in AdTech or digital media

Tools

DSPs

Google Ads

Google Tag Manager

Meta Ads

CRM tools

Job description

A leading AdTech company is seeking a Platform Success Specialist to drive agency onboarding and optimize campaign activation. The role involves managing client relationships, troubleshooting technical issues, and ensuring a seamless experience for agencies using their platform. Ideal candidates will have over 5 years of experience in digital media, exhibit strong technical fluency, and be adept at using various AdTech tools. This position is critical in enhancing agency confidence and fostering long-term operational success.