Platform Admin (Procore & Sage Intacct)

Mondo; Denver (CO); Remote; USD 141,893,000 - 143,270,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K

Job summary

Mondo is seeking a Platform Administrator to own day-to-day administration of Sage Intacct and Procore, ensuring secure, reliable configuration and strong audit controls. You will manage users, permissions, roles, and reporting while driving continuous improvement across Finance, Accounting, and Delivery teams.

In this remote role, you will triage the support queue, implement change control, and partner with vendor support to optimize integrations.

Qualifications

• 3-5+ years administering enterprise platforms, including Sage Intacct administration at the app admin level
• Proven ability to learn a new enterprise platform to admin level within 6 months
• Experience running a support queue with SLA targets and triage

Responsibilities

• Own Sage Intacct administration: users, roles, permissions, dimensions, custom fields, approvals and audit controls
• Build Sage Intacct reports and dashboards for budgets and variance analysis
• Manage Procore configuration and change requests, templates, and workflows
• Own the platform ticket queue: triage, prioritize, resolve and close requests per targets
• Diagnose root causes and translate into config changes or training
• Enforce change control for configuration changes
• Monitor Procore-Sage Intacct integration, handle sync errors and period-close exceptions
• Maintain system docs, runbooks, and user onboarding

Skills

Enterprise platform administration

Service level management

User and role management

Stakeholder communication

Tools

Sage Intacct

Procore

Financial Report Writer

Job description

Job Title: Platform Administrator (Procore & Sage Intacct)
Location Type: Remote
Start Date: 11/2
Duration: 6-month contract
Compensation: $49.70/hr W2
Benefits:Eligible for Health, Dental, Vision, 401K
Must be authorized to work in the U.S. This position is not eligible for sponsorship.

Job Description:

Our client, a renewable energy company, is seeking a Platform Administrator to own the day-to-day administration, support, and continuous improvement of Sage Intacct and Procore, the two systems that run their project delivery and financial operations. This is an administration and support role first, focused on keeping both platforms secure, reliable, and well configured. The Platform Administrator will manage user access, run a ticket queue against published service levels, and partner with Finance, Accounting, Engineering, and Delivery teams to translate business needs into practical platform configuration.

Day-to-Day Responsibilities:

• Take over Sage Intacct administration, including users, roles, permissions, dimensions, custom fields, approval workflows, smart rules, and smart events, with an emphasis on strengthening audit controls
• Build out Intacct reporting and dashboards for business stakeholders, including budgets and variance analysis, using the Financial Report Writer
• Learn Procore configuration during the initial weeks, then independently manage Procore change requests, project templates, permission templates, and workflows
• Own the platform ticket queue: triage, prioritize, resolve, elevate, and close requests against published response and resolution targets
• Diagnose root causes and convert recurring issues into configuration changes, training, or documentation
• Enforce documented change control so every configuration change is ticketed, tested, approved, and recorded
• Monitor and support the Procore to Sage Intacct integration, including sync errors, reconciliation, and period-close exceptions
• Maintain system documentation, runbooks, and self-service guidance, and deliver user training and onboarding
• Act as liaison to Procore and Sage Intacct vendor support and account teams

Minimum Requirements:

• 3-5+ years administering enterprise business platforms, including deep, hands-on Sage Intacct administration at the application administrator level
• Proven track record of learning a new enterprise platform to administrator level within 6 months
• Strong command of administration fundamentals: user and role management, permission models, approval workflows, configuration change control, and report writing
• Experience running a support queue, including triage, prioritization, service level management, and root cause resolution
• Ability to translate business requirements into configuration, with the judgment to push back when a process change is a better fit than a system change
• Working knowledge of project financials: budgets, commitments, change orders, cost codes, and job costing
• Excellent written and verbal communication skills, highly organized, customer service oriented, and able to independently manage competing priorities across multiple business owners

Preferred Qualifications:

• Procore administration experience (Company Admin level)
• Experience owning a Procore to ERP integration, including reconciliation and exception handling
• Sage Intacct Administrator certification or Procore Certified Administrator credential
• Experience with Sage Intacct multi-entity structures, dimension design, and Platform Services
• Background in construction, real estate development, renewable energy, or another project-based business
• Familiarity with Salesforce as an upstream system of record
• Experience supporting month-end close from a systems perspective