Plasma Processor - Customer Service (Training Provided)

Grifols; Wilmington (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Grifols in North America NC-Wilmington is seeking a Plasma Processor (Customer Service). This role supports plasma center operations, maintains donor files, handles shipping and inventory, and ensures accurate records while delivering excellent customer service.

The Plasma Processor works in a fast-paced environment, exposed to temperature extremes, and requires strong organizational and communication skills.

Qualifications

• Requires excellent customer service abilities and attention to detail.
• Stable work ethic and dependable attendance.

Responsibilities

• Collects and processes donor samples for processing and testing.
• Records weight of product and samples.
• Labels samples and freezes units for final packing within required timeframe.
• Packs units for final shipment; prepares shipping box for lab testing.
• Monitors stored products and reports equipment conditions.
• Maintains active communication and quality throughout operations.

Skills

Superior customer service standards

Education

High School diploma or GED

Job description

Grifols in North America NC-Wilmington is seeking a Plasma Processor (Customer Service). This role supports plasma center operations, maintains donor files, handles shipping and inventory, and ensures accurate records while delivering excellent customer service.

The Plasma Processor works in a fast-paced environment, exposed to temperature extremes, and requires strong organizational and communication skills.