Plasma Processor - Customer Care (Training Provided)

Grifols; Memphis (TN); On-site; USD 32,000 - 52,000; Full time

Job summary

Grifols is seeking a Plasma Processor (Customer Service) to join our Memphis plasma center. You will maintain donor files, assist with shipping and inventory, and support daily operations with a focus on accuracy and quality.

The ideal candidate has a High School diploma or GED, superior customer service standards, and the ability to work a flexible schedule. You will be part of a global healthcare company committed to delivering essential plasma-derived medicines.

Qualifications

• Superior customer service standards required.
• High School diploma or GED or equivalent.
• Ability to work a flexible schedule and adapt to shift needs.

Responsibilities

• Collects and processes donor samples for processing and testing (as applicable).
• Maintains accurate donor files and records.
• Supports shipping and inventory control of plasma products.
• Ensures ongoing communication and quality across operations.
• Adheres to safety, PPE, and regulatory guidelines.

Skills

Customer service

Education

High School diploma or GED

Job description

Grifols is seeking a Plasma Processor (Customer Service) to join our Memphis plasma center. You will maintain donor files, assist with shipping and inventory, and support daily operations with a focus on accuracy and quality.

The ideal candidate has a High School diploma or GED, superior customer service standards, and the ability to work a flexible schedule. You will be part of a global healthcare company committed to delivering essential plasma-derived medicines.