Plasma Center Processor: Customer Service

RXinsider LTD.; Fayetteville (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Grifols is seeking a Plasma Processor to join our team in Fayetteville, NC. The role focuses on processing donor samples, maintaining records, and ensuring accurate packaging and shipping of products.

Training will be provided to support successful performance in a fast-paced plasma center environment. The ideal candidate has strong customer service skills, the ability to work a flexible schedule, and good attention to detail.

Qualifications

• Experience providing high-quality customer service in a fast-paced environment.
• Ability to adapt to changing schedules and cross-functional requirements.
• Strong situational awareness and problem-solving abilities.

Responsibilities

• Collects and processes donor samples for processing and testing.
• Maintains accurate donor files and records.
• Labels samples and freezes units for final packing within required timeframe.
• Packs units for shipment and prepares shipping boxes for testing labs.
• Monitors stored products and reports equipment conditions.
• Maintains clear communication and quality throughout the process.

Skills

Superior customer service

Flexible schedule

Attention to detail

Education

High School diploma or GED

Job description

Grifols is seeking a Plasma Processor to join our team in Fayetteville, NC. The role focuses on processing donor samples, maintaining records, and ensuring accurate packaging and shipping of products.

Training will be provided to support successful performance in a fast-paced plasma center environment. The ideal candidate has strong customer service skills, the ability to work a flexible schedule, and good attention to detail.