Plasma Processing & Customer Support - Training Provided

Grifols; St. Louis (MO); On-site; USD 19,286 - 24,796; Full time

Job summary

Grifols in North America is hiring a Plasma Processor (Customer Service) to join our plasma center. You will maintain donor files, handle shipping and inventory, and assist with processing and testing while upholding high service standards.

This role requires a High School diploma or GED, the ability to work a flexible schedule, and comfort with exposure to extreme temperatures. Join a global healthcare leader improving patient care worldwide.

Qualifications

• High School diploma or GED required.
• Superior customer service standards.
• Ability to work a flexible schedule and adapt to plasma center environment.

Responsibilities

• Collects and processes donor samples for processing and testing.
• Records weight of product and samples.
• Labels samples and freezes units for final packing within required timeframe.
• Packs units for final shipment; packs samples and prepares shipping box to send samples to the testing lab.
• Monitors stored products and reports working conditions of equipment.
• Maintains active communication and quality.

Skills

Superior customer service

Organizational skills

Computer skills

Troubleshooting

Education

High School diploma or GED

Job description

Grifols in North America is hiring a Plasma Processor (Customer Service) to join our plasma center. You will maintain donor files, handle shipping and inventory, and assist with processing and testing while upholding high service standards.

This role requires a High School diploma or GED, the ability to work a flexible schedule, and comfort with exposure to extreme temperatures. Join a global healthcare leader improving patient care worldwide.