Plasma Center Operations Lead

KEDPLASMA LLC; Town of Amherst (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health & Wellness

Financial Security

Work-Life Balance

Career Growth

Extra Perks

Job summary

Kedrion Biopharma Inc. in the United States, New York, Town of Amherst is seeking an Assistant Plasma Center Manager to help oversee daily operations at our plasma collection center, ensuring compliance, safety, quality, and donor satisfaction.

You will support the Center Manager, lead a dedicated team, manage staffing, scheduling, equipment, and regulatory requirements, and drive operational excellence in a fast-paced, regulated environment.

Qualifications

• Bachelor’s degree in healthcare, life sciences, business administration, or related field preferred (or equivalent experience).
• Minimum 1 year of supervisory or management experience, ideally in a plasma or regulated environment.
• Knowledge of plasma operations, FDA, CLIA, and cGMP regulations preferred.

Responsibilities

• Promote professional customer service and donor retention through staff coaching and support.
• Ensure center activities comply with SOPs, FDA, EMEA, and customer specifications.
• Maintain operational efficiency and fiscal responsibility in accordance with cGMP and QAP standards.
• Support donor programs, including titer testing and antibody identification.
• Oversee completion of daily logs and records, including temperature checks and quality control.
• Collaborate with management to ensure appropriate staffing and coverage for donation volumes.
• Maintain accurate personnel records, including evaluations, training, and attendance.
• Assist in scheduling and preparing for staff changes, vacations, and absenteeism.
• Identify and address quality or compliance issues proactively.
• Monitor inventory levels and ensure adequate stock for production needs.
• Manage equipment maintenance schedules and resolve equipment issues promptly.
• Respond to freezer alarms and resolve excursions to protect product quality.
• Participate in deviation management, including documentation, investigations, and CAPA implementation.
• Perform opening and closing duties, including equipment checks, documentation, security protocols, etc.

Skills

Leadership

Regulatory compliance

Staff coaching

Documentation & QA

MS Office

Education

Bachelor’s degree in healthcare, life sciences, business administration, or related field

Tools

MS Office

Regulatory systems

Job description

Kedrion Biopharma Inc. in the United States, New York, Town of Amherst is seeking an Assistant Plasma Center Manager to help oversee daily operations at our plasma collection center, ensuring compliance, safety, quality, and donor satisfaction.

You will support the Center Manager, lead a dedicated team, manage staffing, scheduling, equipment, and regulatory requirements, and drive operational excellence in a fast-paced, regulated environment.