Plasma Center Operations Lead

KEDPLASMA LLC; Minnesota; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health & Wellness coverage

Life insurance

Paid time off

Retirement savings plans

Training programs

Employee discounts

Job summary

KEDPLASMA LLC is seeking an Assistant Plasma Center Manager to support day-to-day operations at our plasma collection center. You will help lead a dedicated team, ensure regulatory compliance, and promote donor satisfaction through continuous coaching and quality oversight.

This role involves staffing, scheduling, equipment oversight, deviation management, and sharp attention to cGMP, FDA/CLIA standards. A proactive leader with 1 year supervisory experience and a healthcare/ life sciences

Qualifications

• Bachelor’s degree in healthcare, life sciences, business administration or related field preferred (or equivalent experience).
• Minimum 1 year of supervisory or management experience, ideally in a plasma or regulated environment.
• Knowledge of plasma operations, FDA, CLIA, and cGMP regulations preferred.
• Strong organizational and leadership skills.
• Proficiency in Microsoft Office and data entry systems.
• Ability to manage multiple priorities and maintain compliance in a dynamic setting.
• Comfortable working in regulated environments with exposure to bloodborne pathogens and cold storage.

Responsibilities

• Promote professional customer service and donor retention through staff coaching and support.
• Ensure all center activities comply with SOPs, FDA, EMEA, and customer specifications.
• Maintain operational efficiency and fiscal responsibility in accordance with cGMP and QAP standards.
• Support special donor programs, including titer testing and antibody identification.
• Oversee completion of daily logs and records, including temperature checks and quality control.
• Collaborate with management to ensure appropriate staffing and coverage for donation volumes.
• Maintain accurate personnel records, including evaluations, training, and attendance.
• Assist in scheduling and preparing for staff changes, vacations, and absenteeism.
• Identify and address quality or compliance issues proactively.
• Monitor inventory levels and ensure adequate stock for production needs.
• Manage equipment maintenance schedules and resolve equipment issues promptly.
• Respond to freezer alarms and resolve excursions to protect product quality.
• Participate in deviation management, including documentation, investigations, and CAPA implementation.
• Perform opening and closing duties, including equipment checks, documentation, security protocols, etc.

Skills

Leadership

Organizational skills

Multitasking

Education

Bachelor’s degree in healthcare, life sciences, business administration

Tools

Microsoft Office

Data entry systems

Job description

KEDPLASMA LLC is seeking an Assistant Plasma Center Manager to support day-to-day operations at our plasma collection center. You will help lead a dedicated team, ensure regulatory compliance, and promote donor satisfaction through continuous coaching and quality oversight.

This role involves staffing, scheduling, equipment oversight, deviation management, and sharp attention to cGMP, FDA/CLIA standards. A proactive leader with 1 year supervisory experience and a healthcare/ life sciences