Plant Supervisors - Process Control Manager

Keystone Sheets; Chambersburg (Franklin County); On-site; USD 85,000 - 110,000; Full time

Job summary

Keystone Sheets in Chambersburg, PA is seeking an experienced Process Control Manager to lead quality, process control, and continuous improvement across the plant. You will partner with production and leadership to meet standards, satisfy customers, and comply with regulations.

The role requires hands-on leadership, problem-solving on the floor, and developing strong quality practices through training, accountability, collaboration, and ongoing improvement initiatives.

Qualifications

• High school diploma or equivalent; relevant experience accepted.
• Strong analytical and problem-solving abilities.
• Proven ability to lead, coach, train, and develop staff.
• Clear written and verbal communication skills.
• Ability to read production instructions and training materials.
• Ability to compute percentages, costs, and production metrics.
• Ability to read a tape measure accurately.
• Experience thriving in a fast-paced manufacturing setting.

Responsibilities

• Lead and improve the plant's quality assurance and process control programs.
• Develop, implement, maintain, and communicate quality and safety strategies.
• Ensure quality standards and customer requirements are met consistently.
• Investigate complaints and non-conformances; drive corrective actions.
• Manage QA systems for corrective actions, complaints, change control and docs.
• Conduct internal QMS audits and pursue continuous improvement.
• Collect and report quality data, trends, and KPIs.
• Improve inspection, testing, product disposition, and rework standards.
• Coordinate customer, third-party, and regulatory audits.
• Lead quality review meetings with plant management.
• Partner with production leadership to improve quality and processes.
• Provide guidance on product quality, process control, and plant safety.
• Identify training needs and coordinate safety/quality training.
• Audit and calibrate production testing equipment.
• Maintain knowledge of paper grades and corrugated sheet production.
• Support safety initiatives with Safety and HR as needed.

Skills

Analytical

Problem-solving

Leadership

Coaching

Communication

Reading tape measure

Data interpretation

Education

High school diploma

College degree

Tools

QMS

Microsoft Word

Microsoft Excel

Job description

Join the Keystone Sheets Team!

Keystone Sheets is seeking an experienced and hands‑on Process Control Manager to join our manufacturing operation in Chambersburg, Pennsylvania.

This is a key plant leadership position responsible for driving quality, process control, continuous improvement, and product consistency throughout the operation. The Process Control Manager will partner closely with production and plant leadership to ensure our products meet company standards, customer expectations, and applicable regulatory requirements.

We are looking for a leader who understands the manufacturing floor, knows how to solve problems at the source, and can build strong quality practices through training, accountability, collaboration, and continuous improvement.

What You'll Do

• Lead and continuously improve the plant's quality assurance and process control programs.
• Develop, implement, maintain, and communicate quality and safety strategies throughout the facility.
• Ensure company quality standards and customer requirements are consistently achieved.
• Investigate customer complaints, product quality concerns, and non‑conformance issues and drive corrective actions.
• Manage quality systems related to corrective actions, customer complaint resolution, change control, procedures, standards, policies, and documentation.
• Perform internal Quality Management System (QMS) audits and identify opportunities for continuous improvement.
• Collect, analyze, and report quality data, trends, and performance metrics.
• Develop and improve inspection, testing, finished‑product disposition, and rework standards.
• Coordinate and support customer, third‑party, and regulatory audits.
• Prepare and lead quality review meetings with plant management.
• Partner with production leadership to improve product quality, reliability, and manufacturing processes.
• Provide leadership and guidance to departments on issues involving product quality, process control, and plant safety.
• Identify employee training needs and develop or coordinate training that supports quality and safety standards.
• Audit and calibrate production‑floor testing equipment.
• Maintain a strong understanding of paper grades, their applications, and the production of corrugated sheets.
• When needed, partner with Safety and Human Resources on safety training, accident investigations, work‑related injuries, and other plant safety initiatives.

What We're Looking For

Required:

• High school diploma/GED and/or relevant work experience.
• Strong analytical, problem‑solving, and decision‑making abilities.
• Ability to effectively lead, coach, train, and develop employees.
• Strong written and verbal communication skills.
• Ability to interpret production reports, operating instructions, procedures, and training materials.
• Ability to calculate percentages, costs, proportions, volumes, and other manufacturing‑related measurements.
• Ability to accurately read a tape measure.
• Ability to work effectively in a fast‑paced manufacturing environment.

Preferred:

• College degree.
• 5+ years of corrugated manufacturing experience.
• 5+ years of proven management and leadership experience.
• Strong knowledge of corrugated paper grades, sheet production, quality systems, and manufacturing processes.
• Experience with QMS, internal auditing, corrective actions, root‑cause analysis, and continuous improvement.
• Proficiency with Microsoft Word and Excel.

The Leader We're Looking For

The successful Process Control Manager will be a visible, engaged leader who can build relationships throughout the plant while maintaining high standards.

You should be comfortable coaching employees, resolving conflicts, leading meetings, making difficult decisions, managing multiple priorities, and remaining composed in high‑pressure situations.

Most importantly, we're looking for someone who doesn't simply identify quality problems, you'll work alongside the team to understand the cause, implement solutions, and prevent those problems from happening again.

Work Environment

This position works primarily within an active corrugated manufacturing environment and may involve extended periods of standing and walking. The plant environment may include heat, noise, vibration, dust, fumes, uneven surfaces, and moving mechanical equipment.

Travel may occasionally be required.

Reasonable accommodations may be available to enable qualified individuals to perform the essential functions of the position.