Production Supervisor

WestRock Company; Lancaster (Lancaster County); On-site; USD 65,000 - 85,000; Full time

Job summary

WestRock Company in Lancaster, PA seeks a Production Supervisor for the Corrugator on 3rd shift to oversee day-to-day operations, coach operators, and drive safety, quality, and efficiency. You will lead continuous improvement, coordinate with other departments, and manage data entry for KPI monitoring.

Experience in manufacturing, corrugated environments, and Lean practices is preferred. Bachelor's degree is a plus, with a strong emphasis on teamwork and results.

Qualifications

• 3 to 4 years of related experience
• Manufacturing experience and corrugated supervisory experience preferred
• Lean environment experience preferred; Six Sigma Green or Black Belt certification preferred
• High School diploma or GED required; Bachelor’s degree preferred

Responsibilities

• Manage day-to-day shift operations with emphasis on safety, quality, delivery and cost
• Act as first point of contact for operators regarding mechanical failures or production issues
• Coordinate production activities with other departments to meet goals
• Monitor production to meet schedules and reduce waste
• Input production data to measure KPIs around efficiencies and downtime
• Direct maintenance staff to troubleshoot and perform preventive maintenance
• Ensure adherence to plant safety regulations and customer commitments

Skills

Coaching

Organizational Skills

Adaptability

Communication

Customer-Oriented

Strategic Thinking

Process-Oriented

Education

High School diploma or GED

Bachelor’s degree

Tools

Excel

PowerPoint

Outlook

Kiwi

AS/400

JDE

Job description

Production Supervisor - Corrugator - 3rd Shift - Lancaster, PA

The opportunity

As a Production Supervisor you will oversee maintenance operations using precision and preventative maintenance to maximize plant and production equipment uptime. In this role, you will be a servant leader, impacting the development of craftsmen by providing coaching to ensure adherence to preferred maintenance practices to maximize efficiency and safety.

How you will impact Smurfit Westrock

• Manage the day-to-day operations of the shift with constant emphasis on safety, quality, delivery and cost.
• Acts as first point of contact for operators regarding mechanical failure or production issues.
• Support continuous improvement initiatives and enforce control procedures, recommending improvements to the Plant Superintendent, as appropriate.
• Coordinates production activities with other departments to ensure production goals/objectives are accomplished in a timely and cost-effective manner.
• Monitor production activities to eliminate waste and ensure adherence to production and shipping schedules.
• Input production data accurately into the system to measure and monitor KPIs (Key Performance Indicators) around efficiencies, downtime, inventory and overall production.
• Provide recommendations to improve the safety, environmental and health of the entire facility.
• Produce daily reports on daily shift production and daily shift review to assess if daily goals are met.
• Control load factors and workflow to ensure maximum use of available capacity and effective use of labor, tools and equipment.

People and Culture

• Manage and coach employees, providing performance reviews and enforcing disciplinary actions.
• Maintain staff by recruiting, selecting, orienting, training employees, and developing individual growth opportunities.
• Directs maintenance employees to troubleshoot mechanical problems and perform preventative maintenance.
• Enforce adherence to plant safety regulations and encourage employees to become safety conscious.
• Ensure daily that plant personnel follow all company standards and meet all customer commitments.

Critical Skills / Capabilities

• Coaching: Provides people with tools, knowledge, and opportunities to develop themselves; determines employees’ training needs, works with employees to produce continuous development plans, and provides regular feedback and coaching to help employees develop in current and future roles; visibly supports culture and teams.
• Organizational Skills: Plans, arranging and/or monitors work to ensure achievement of desired results; establishes a systematic course of action to accomplish objectives.
• Adaptability: Demonstrates agility, flexibility, and a willingness to modify one’s approach to achieving desired results; responds quickly to changing demands, processes, and updated information.
• Communication: Creates and delivers engaging presentations to internal and external audiences; develops new communication strategies and approaches to communicate data, insights, and critical messages resulting in clear understanding.
• Customer-Oriented: Proactively assesses and effectively resolves customer issues quickly; proactively communicates with customers to ensure alignment and satisfaction; ensures that quality improvements meet the needs and expectations of a diverse customer base; consistently operates with customers' best interests in mind.
• Strategic Thinking: Develops short and long-term courses of action that support the organization's overall vision and mission; balances business, technical, and operational issues when determining a strategy; identifies problems with current strategies and suggests ways to resolve them; incorporates knowledge of WestRock’s goals/strategy as well as competitive, customer, supplier, industry, or marketplace trends into strategic plans; capitalizes on opportunities and manages risks.
• Process-Oriented: Plans, designs, and manages processes while focusing on refining and improving to increase efficiency and effectiveness; understands process inputs, activities, outputs, roles, and sequencing.

What you need to succeed

Technical Skills

• Microsoft Office - Excel, PowerPoint, Outlook
• Workforce
• Kiwi
• AS/400, JDE

Experience

• Required: 3 to 4 years of related experience
• Preferred: Manufacturing experience and corrugated supervisory experience; previous experience working in a Lean environment; Six Sigma Green or Black Belt Certification

Education

• Required: High School diploma or G.E.D. with equivalent experience
• Preferred: Bachelor’s degree (Business Management, Engineering or Operations Management)