Plant Services Manager - Lead Facilities & Teams

Northrop Grumman; Corinne (UT); On-site; USD 90,000 - 120,000; Full time

Job summary

Northrop Grumman is seeking a Plant Services Manager 1 at the Promontory campus in Utah to lead a multi-discipline team delivering materials support, office services, contractor coordination, and custodial operations.

You will spend time in the field, ensuring safe work practices, resource readiness, and service quality while aligning with operations and engineering needs. 10% travel is expected.

Qualifications

• Minimum of 6 years of experience in facilities, plant services, maintenance support, operations, or related fields supporting complex production or industrial processes.
• Minimum of 2 years of people-leadership or team-lead experience (e.g., supervising multi-discipline teams, office services staff, custodial crews, or contractor coordination roles).
• Broad understanding of plant services functions such as materials/parts support, contractor oversight, office services, and custodial operations in an industrial or large-campus environment.
• Strong interpersonal and leadership skills, with a demonstrated ability to Build trust and rapport across diverse teams and functions; Navigate conflict and drive resolution; Hold team members accountable to expectations and standards.
• Excellent written and verbal communication skills, including the ability to communicate effectively with craftsmen, coordinators, engineers, project managers, operations leaders, and senior leadership.
• Strong organizational and time-management skills; able to manage multiple competing priorities and a dynamic portfolio of service requests.
• Demonstrated ability to work safely, model safe behaviors, and enforce safety expectations in a facilities or industrial environment.
• U.S. Citizenship is required.

Responsibilities

• Provide clear leadership and accountability for a multi-function plant services team; set expectations and drive a culture of safety, quality, customer service, and ownership.
• Coordinate and prioritize incoming service requests; allocate work across buyer/planners, contract coordinators, office services staff, and custodians to meet customer schedules and service levels.
• Oversee buyer/planners who support maintenance and engineering with identifying and purchasing parts and materials for repairs and construction projects.
• Oversee contract coordinators who manage daily contractor activities on plant, including permits, badging, and compliance with safety, security, and quality requirements.
• Oversee office services staff who manage customer work orders, mail delivery, event room setup (tables/chairs), and day‑to‑day maintenance support for administrative areas.
• Oversee custodial staff who maintain cleanliness and general upkeep of facilities plant‑wide.
• Spend time in the field and customer areas to verify safe work practices, confirm resources are in place, and ensure service quality and compliance to standards.
• Partner closely with Operations, Engineering, Safety, Security, Corporate Facilities/Real Estate, and FM support teams to align plant services with production and facility needs.
• Coordinate with corporate partners to maintain accurate occupancy data in Archibus (or similar tools) to support billing and space planning.
• Assist with budget estimates and management of blanket purchase orders issued to Promontory vendors; monitor and drive performance to meet cost and schedule goals.
• Lead performance management for direct reports, including goal setting, quarterly check-ins, coaching, conflict resolution, and development planning.]

Job description

Northrop Grumman is seeking a Plant Services Manager 1 at the Promontory campus in Utah to lead a multi-discipline team delivering materials support, office services, contractor coordination, and custodial operations.

You will spend time in the field, ensuring safe work practices, resource readiness, and service quality while aligning with operations and engineering needs. 10% travel is expected.