Plant Services Manager I - Facilities Lead, Utah

Northrop Grumman; United States; On-site; USD 86,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Life and disability insurance

Savings plan

Paid holidays

PTO

Job summary

Northrop Grumman is seeking a Plant Services Manager 1 to lead a diverse plant services team at the Promontory, Utah campus. The role focuses on safe, efficient execution of services supporting production and administrative operations, with strong emphasis on safety, quality, and customer service.

The position requires extensive leadership experience, field presence, and the ability to align services with production needs. 10% travel and a comprehensive benefits package are included.

Qualifications

• Minimum of 6 years of facilities, plant services, maintenance support, operations, or related fields supporting complex production or industrial processes.
• Minimum of 2 years of people‑leadership or team‑lead experience (e.g., supervising multi‑discipline teams, office services staff, custodial crews, or contractor coordination roles).
• Broad understanding of plant services functions such as materials/parts support, contractor oversight, office services, and custodial operations in an industrial or large‑campus environment.
• Strong interpersonal and leadership skills, with a demonstrated ability to: Build trust and rapport across diverse teams and functions.
• Navigate conflict and drive resolution.
• Hold team members accountable to expectations and standards.
• Excellent written and verbal communication skills, including the ability to communicate effectively with craftsmen, coordinators, engineers, project managers, operations leaders, and senior leadership.
• Strong organizational and time‑management skills; able to manage multiple competing priorities and a dynamic portfolio of service requests.
• Demonstrated ability to work safely, model safe behaviors, and enforce safety expectations in a facilities or industrial environment.
• U.S. Citizenship is required.

Responsibilities

• Provide clear leadership and accountability for a multi‑function plant services team; set expectations and drive a culture of safety, quality, customer service, and ownership.
• Coordinate and prioritize incoming service requests; allocate work across buyer/planners, contract coordinators, office services staff, and custodians to meet customer schedules and service levels.
• Oversee buyer/planners who support maintenance and engineering with identifying and purchasing parts and materials for repairs and construction projects.
• Oversee contract coordinators who manage daily contractor activities on plant, including permits, badging, and compliance with safety, security, and quality requirements.
• Oversee office services staff who manage customer work orders, mail delivery, event room setup (tables/chairs), and day‑to‑day maintenance support for administrative areas.
• Oversee custodial staff who maintain cleanliness and general upkeep of facilities plant‑wide.
• Spend time in the field and customer areas to verify safe work practices, confirm resources are in place, and ensure service quality and compliance to standards.
• Partner closely with Operations, Engineering, Safety, Security, Corporate Facilities/Real Estate, and FM support teams to align plant services with production and facility needs.
• Coordinate with corporate partners to maintain accurate occupancy data in Archibus (or similar tools) to support billing and space planning.
• Assist with budget estimates and management of blanket purchase orders issued to Promontory vendors; monitor and drive performance to meet cost and schedule goals.
• Lead performance management for direct reports, including goal setting, quarterly check‑ins, coaching, conflict resolution, and development planning.

Skills

People leadership

Safety leadership

Communication

Time management

Interpersonal skills

Field operations

Education

Bachelor’s degree in Facilities Management, Business, Operations Management, Engineering, or related field

Tools

CMMS

Archibus

Job description

Northrop Grumman is seeking a Plant Services Manager 1 to lead a diverse plant services team at the Promontory, Utah campus. The role focuses on safe, efficient execution of services supporting production and administrative operations, with strong emphasis on safety, quality, and customer service.

The position requires extensive leadership experience, field presence, and the ability to align services with production needs. 10% travel and a comprehensive benefits package are included.