IT Site Analyst (IT Professional)

Yanfeng International Automotive Technology Co. Ltd.; Louisville (KY); On-site; USD 70,000 - 95,000; Full time

Job summary

Yanfeng International Automotive Technology Co. Ltd. in Louisville, KY seeks an IT Site Analyst to support manufacturing platforms (MES/WMS).

The role involves Level 1 support, incident handling, and collaboration with vendors and project teams to enhance production systems. You will analyze business processes, document requirements, troubleshoot across applications and infrastructure, and drive improvements in performance and safety.

Qualifications

• Bachelor-level IT/CS degree or equivalent experience.
• 5–9 years IT experience with manufacturing systems.
• 1–3 years in automotive manufacturing preferred.
• Experience in high-availability/production-critical environments.
• Familiarity with shop floor peripherals and PLC networking.

Responsibilities

• Provide Level 1 support for manufacturing platforms and incidents.
• Collaborate with vendors and project teams to enhance MES/WMS.
• Analyze processes to improve efficiency, safety, and performance.
• Develop functional and technical requirements for operations.
• Troubleshoot applications, interfaces, and infra with teams.
• Monitor interfaces, logs, and error reports to prevent downtime.
• Create docs, work instructions, and knowledge base articles.
• Support deployment of new manufacturing technologies.
• Manage ongoing support requests and maintenance tasks.
• Support PC/server infrastructure, backups, and recovery.
• Coordinate system upgrades and integrations with teams.
• Participate in planning and continuous improvement initiatives.

Skills

PowerShell

Bash

Python

Networking fundamentals

Troubleshooting

Documentation

Customer service

Multi-priority management

Education

Bachelor's degree in Information Technology or Computer Science

Tools

VMware

Hyper-V

Veeam

Active Directory

Group Policy

SQL Server

Oracle

Kepware

Job description

Global. Collaborative. Innovative. Together, we will transform the automotive interiors industry. Together, we will redefine the ways people experience life onboard vehicles.

IT Site Analyst (IT Professional)

United States - KY - Louisville-Jefferson

Job Description

• Implement, support, and work with vendors and/or project teams to enhance manufacturing application solutions including MES, WMS, and related production systems.
• Provide Level 1 support for mission-critical manufacturing platforms, including occasional after-hours or weekend support during production-impacting incidents. Utilize defined escalation paths to reduce manufacturingdowntime at plant.
• Analyze business and manufacturing processes to identify opportunitiesfor increased efficiency, productivity, safety, and system performance.
• Develop and document functional and technical requirements to support business operations and future system enhancements.
• Troubleshoot application, interface, and infrastructure issues while coordinating withvendors and internal support teams to drive timely resolutions.
• Monitor system interfaces, application logs, and error reporting tools to proactively identify and resolve issues.
• Create and maintain technical documentation, work instructions, and knowledge base articles.
• Support implementation and deployment activities for new manufacturing technologies and strategicenterprise solutions.
• Manage ongoing support requests, system administration activities,and maintenance tasks.
• Support PC and server infrastructure within manufacturing facilities, including backup and recovery administration.
• Collaborate with infrastructure and operations teams to execute system upgrades, changes, and integrations.
• Participate in planningand continuous improvement initiatives for regional and global manufacturing systems.
• Ensure system functionality is thoroughly tested and validated during upgrades and future platform migrations.
• Deliver exceptional customer support and maintain strong communication with plantpersonnel, vendors, and stakeholders.
• Follow the corporate change management procedures before making any changes to the production environment.

Partners with Maintenance onoverhead and lift-related work, equipment lockout/tagout, and access to plant infrastructure.

Required Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field — or equivalent professional experience.
• Minimum5–9 years of IT experience, including hands-on experience with manufacturing system implementations.
• Minimum 1–3 years of experience within the automotive manufacturing industry preferred.
• Experience supporting high-availability or production-critical environments.
• Knowledge of manufacturing hardware including barcode scanners, thermal printers, and related shop floorperipherals.
• Experience supporting MES or WMS systems in a manufacturing/shop floor environment.
• Familiarity with PLC communication architecture.
• Understanding of networking fundamentals including LAN/WAN, firewalls, DHCP, DNS, and subnets.
• Scripting and automation experience using PowerShell, Bash, or Python.
• Experience with infrastructure technologies including:
  • Active Directory
  • Group Policy
  • Virtualization(VMware/Hyper-V)
  • Backup and recovery solutions (e.g., Veeam)

Willing to obtain and maintain scissor lift certification and safely operate a scissor lift to service overhead equipment, coordinating with the Maintenance department on lift use, scheduling, andsafe work practices.

Preferred Qualifications (Experience Level, Skills, Knowledge):

• Experience working within a global organization or automotive supplier environment.
• Experience with relational databases such as SQL Server and Oracle.
• Experience with Kepwareor industrial connectivity platforms.

Strong troubleshooting, communication, and customer service skills.

What You’ll Bring

• Strong analytical and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced manufacturing environment.
• Excellent communication and collaboration skills across technical and non-technical teams.
• A proactive mindset with a passion for continuous improvement and operational excellence.
• Ability to quickly learn new technologies and adapt to evolving business needs.

Demonstrates exceptional attention to detail with the ability to accurately analyze, troubleshoot, document, and resolve technical issues in fast-paced manufacturing and production environments.

Essential Common Requirements for all Employees:

• Yanfeng Operating System (IOS): Understand, apply and meet all function-related BOS requirements.
• Environmental, Health & Safety (EHS): Understand, apply and meetall function-related EHS requirements.
• Product Safety: Understand, apply and meet all function-related Product Safety requirements.
• Compliance: Understand, apply and meet all function-related Compliance requirements
• Information Security: Understand, apply and meet all function-related IT / Information Security and confidentiality of YFAI information requirements.
• Must comply with all company policies and procedures.
• Employee must have the ability to work additional hours and / or overtime as needed or assigned to complete job duties on time.

United States - KY - Louisville-Jefferson

Yanfeng is a leading global automotive supplier, focusing on interior, exterior, seating, cockpit electronics, and passive safety, and is exploring new business actively. Yanfeng has more than 240 locations and approximately 67,000 employees worldwide. The technical team of 4,200 experts is in ten R&D centers and other regional offices, with complete capabilities including engineering and software development, styling, and test validation. Focusing on Smart Cabin and lightweight technology, Yanfeng supports automakers to explore future mobility and provide leading cabin solutions.

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