Planogram & Merchandising Specialist — Customer Focus

Tractor Supply; Gardner (MA); On-site; USD 21,000 - 28,000; Full time

Job summary

Tractor Supply is seeking a FAST Team Member to support field operations within a store, handling planograms, signage, price changes, and merchandise/fixture assembly. The role emphasizes customer service and teamwork while performing duties across store tasks.

Responsibilities include planogram execution, signage upkeep, and collaboration with District FAST Supervisor and Store Operations. A strong service mindset and reliability are essential for success in this fast-paced retail environment.

Qualifications

• Experience: Prior retail and/or merchandising experience is required.
• Farming, ranching, pet/equine, or welding knowledge is preferred.
• Must be 18 years of age or older.
• Read, write and count accurately regardless of education level.

Responsibilities

• Maintain regular and predictable attendance.
• Work shifts dictated by business needs.
• Communicate proactively with District FAST Supervisor and Store Operations on work completion and issues.
• Complete planograms and resets accurately and timely.
• Perform project-related measurements.
• Complete store price changes accurately and timely.
• Install and maintain store signage (Circulars, Price Cuts, Managers’ Specials).
• Assemble merchandise, fixtures and PDQs.
• Ensure planogram integrity and perform recovery checks.
• Provide legendary customer service using the GURA framework: Greet, Uncover, Recommend, Ask for the Sale.

Skills

Communication

Problem solving

Basic computer skills

Self-directed

Education

High school diploma or equivalent (preferred)

Job description

Tractor Supply is seeking a FAST Team Member to support field operations within a store, handling planograms, signage, price changes, and merchandise/fixture assembly. The role emphasizes customer service and teamwork while performing duties across store tasks.

Responsibilities include planogram execution, signage upkeep, and collaboration with District FAST Supervisor and Store Operations. A strong service mindset and reliability are essential for success in this fast-paced retail environment.